36 Chapter 4 Features, functions, and buttons
To make external calls using intercom keys
1Press 
to go
2Press 
to access the Feature menu.
3Press a number key (1 through 6) corresponding to the desired intercom key and enter a line pool access code or destination code.
4When you hear an external dial tone, dial the external number.
Note: Contact your system administrator for a list of line pool codes. PRI lines do not support line pool access codes; they must be configured as a destination code. When entering a destination code on PRI lines, you will not hear dial tone.
To make internal calls using intercom buttons
1Press 
to go
2Press 
to access the Feature menu.
3Press a number key (1 through 6) corresponding to the desired intercom key.
4Dial the extension number.
Note: Contact your system administrator for a list of extension numbers.
Answer calls
When your handset rings or vibrates, a line number on the display flashes, and the display shows information about the call, such as the caller’s name and extension:
•Press 
.
Hold
• | While on a call, press | and | .The indicator for the line on hold flashes. |
• | To retrieve a held call, press | , while in the active | |
| key corresponding to the flashing line number. | ||
Headset
You must have a headset installed on your handset to use this feature.
•Connect the headset to the headset jack. Follow the steps in “Make a call” on page 35 to make your call.
•To answer a call with a headset plugged into your handset, press any key other than Power On/Start Call, Power Off/End Call, the soft keys, or the Up/Down/Select buttons.
