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Chapter 5

Troubleshooting

This section describes the options to view specific information about your WLAN Handset and error messages displayed by your WLAN Handset. This information is useful in troubleshooting numerous problems.

This section contains information about:

“View system information” on page 41

“View the current call server IP address” on page 42

“View terminal type” on page 43

“View extension” on page 43

“Display messages” on page 44

View system information

The System Info option enables the user to view information about the system. It displays:

handset IP address

server IP address

handset firmware version

To view the handset IP address

1Press when the handset is in the standby state.

2Press the Up and Down buttons to scroll through the menu and highlight System Info.

3Press the Select button (or OK) to select System Info.

4Press the Up and Down buttons to scroll through the menu and highlight Phone IP Addr.

5Press the Select button (or OK) to select Phone IP Addr.

6Do one of the following:

Press UP to return to the previous menu and configure another option.

Press to exit all menus and return to the standby state.

You can also press Exit from the top-level menu to exit the menu and return to the active (off-hook) state.

WLAN IP Handset 2210/2211/2212 User Guide

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Nortel Networks 2210, 2212, 2211 manual Troubleshooting, View system information, To view the handset IP address

2210, 2211, 2212 specifications

Nortel Networks, once a titan in the telecommunications arena, produced a variety of products that were pivotal in shaping the future of communication technologies. Among these products were the Nortel 2212 and 2211, which played a significant role in enterprise environments, particularly in the realm of voice over IP (VoIP) and unified communications.

The Nortel 2212 and 2211 are voice codecs used primarily in voice and video communications. They are built to handle multimedia transmissions over packet-switched networks, enhancing voice clarity and video quality. The 2212 codec is particularly noted for its ability to support a wide range of audio frequencies, which allows it to replicate sounds with greater fidelity. This is crucial in corporate settings where clear communication is imperative.

One of the standout features of both codecs is their ability to support multiple voice channels. The 2212 can handle up to 12 simultaneous voice calls, while the 2211 is optimized for smaller operations and can manage 11 calls effectively. This scalability is essential for businesses of varying sizes, enabling them to grow without needing substantial overhauls to their existing infrastructure.

In terms of technology, the Nortel 2212 and 2211 utilize advanced compression algorithms to minimize bandwidth usage while maintaining high audio quality. This is especially beneficial for organizations operating in areas with limited bandwidth or needing to cut costs related to data transmission. Nortel's technology optimizes the transmission over IP networks, making it suitable for VoIP, video conferencing, and even multimedia content delivery.

Additionally, both codecs are compliant with various standards, which makes them compatible with a wide array of telecommunications equipment. Their interoperability means that businesses can integrate these codecs into existing networks without significant disruptions.

Security is another prominent characteristic of the Nortel 2212 and 2211. With built-in encryption protocols, these devices ensure that voice and video communications remain secure from potential eavesdropping or unauthorized access.

In summary, the Nortel 2212 and 2211 play crucial roles in modern telecommunications, offering robust features like scalability, advanced compression, compatibility, and security. Their legacy continues to influence the development of communication technologies and practices in enterprises around the globe, even as newer systems emerge in the fast-evolving telecom landscape.