44Chapter 5 Troubleshooting
To view the extension number
1Press 
when the handset is in the standby state.
2Press the Up and Down buttons to scroll through the menu and highlight Extension.
3Press the Select button (or OK) to select Extension.
4Do one of the following:
•Press UP to return to the previous menu and configure another option.
•Press 
to exit all menus and return to the standby state.
You can also press Exit from the
Display messages
The following table lists the messages that can appear on your WLAN Handset. If a message appears that cannot be resolved, contact your system administrator.
Table 5 WLAN Handset messages, descriptions, and actions
Message | Description | Action |
|
|
|
3 chirps | WLAN Handset is not able to | None. This is only a warning. The call will |
| communicate with the best access point, | handoff to the best access point once it |
| probably because that access point has | becomes available. |
| no bandwidth available. |
|
|
|
|
Address Mismatch | The WLAN Handset software download | Contact your system administrator. |
| files are incorrect or corrupted. |
|
|
|
|
ASSERT xxxx.c | The WLAN Handset has detected a fault | Record the error information and contact |
Line yyy | from which it cannot recover. | your system administrator. |
|
|
|
Assoc Failed | The WLAN Handset association was | Record the error information and contact |
xxxxxxxxxx | refused by the Access Point. | your system administrator. |
|
| |
|
|
|
Assoc Timeout | The WLAN Handset did not receive an | Record the error information and contact |
xxxxxxxxxx | association response from the Access | your system administrator. |
Point. |
| |
|
| |
|
|
|
Auth Failed | The WLAN Handset authentication was | Record the error information and contact |
xxxxxxxxxx | refused by the access point. | your system administrator. |
|
| |
|
|
|
Auth Timeout | The WLAN Handset did not receive | Record the error information and contact |
xxxxxxxxxx | authentication from the access point. | your system administrator. |
|
| |
|
|
|
Bad Code Type xxx | The WLAN Handset software does not | Record the error information and contact |
Expected Code Type yyy | match the current handset license | your system administrator. |
| selection. |
|
|
|
|
Bad Config | Some needed configuration parameter | Contact your system administrator. |
| has not been configure. |
|
|
|
|
Bad ESSID | The WLAN Handset is configured wrong. | Contact your system administrator. |
|
|
|
Bad Local ID | The WLAN Handset is configured wrong. | Contact your system administrator. |
|
|
|
Bad Local ID Type | The WLAN Handset is configured wrong. | Contact your system administrator. |
|
|
|
