Chapter 2 Documentation updates for BCM 4.0 17

In Tables 37 and 38 on page 145 and 146 respectively, the references to PDD should be deleted.

Pages 160–161, New chapters

The following chapters should be inserted between Chapter 13, “Installing optional telephony equipment” and Chapter 14, “Troubleshooting.” These chapters are located at the back of this addendum (the chapters should be viewed in the order given):

•“Initializing the system” on page 29

•“Configuring the BCM system” on page 35

•“Using Telset Administration to set the basic parameters” on page 39

•“Using Element Manager to set the basic parameters” on page 45

•“Completing the initial installation (optional)” on page 57

Pages 168–169, Shutting down the system software and Shutting down the system hardware

These sections should be replaced with the information in this section,“Page 110, Shutting down the system” on page 15.

Page 171, Software restart

This procedure should be changed to:

If you did not shut down the system, restart the software:

1In Element Manager, from the Administration tab, click the Utilities folder to expand it.

2From the Utilities folder, select Reset.

3Click Reboot BCM System to reboot the system.

Warning: When you restart the system, all IP clients, voice mail, and VoIP ports are not available until the system services restart.

If you have a mirrored disk system, once the services restart, the system automatically ensures the mirrored disk is updated.

Page 179, Initializing the hard disk (single-disk system BCM 2.5/2.5.1)

This section should be removed.

BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum

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Nortel Networks BCM 1000 manual Pages 160-161, New chapters, 171, Software restart
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BCM 1000 specifications

Nortel Networks BCM 1000, short for Business Communication Manager, is a robust communications solution designed to meet the needs of small to medium-sized businesses. First introduced in the early 2000s, the BCM 1000 has evolved to offer a wide array of features, enabling businesses to enhance productivity while reducing operational costs.

One of the standout features of the BCM 1000 is its integrated voice and data capabilities. The system allows users to manage voice calls via the traditional Public Switched Telephone Network (PSTN) as well as Voice over IP (VoIP). This versatility enables organizations to streamline their communication channels and facilitates remote work environments.

In terms of scalability, the BCM 1000 is a flexible option. It can accommodate up to 200 users while supporting various configurations to adapt as a business grows. This feature is particularly appealing for organizations that anticipate expansion, as they can derive maximum utility from their initial investment.

The BCM 1000 also integrates seamlessly with various third-party applications, enhancing its functionality. Businesses can connect customer relationship management systems (CRM) and other software to streamline operations further. Moreover, the system features advanced telephony applications such as voicemail, auto attendant, and unified messaging, which help streamline communication processes.

Another significant aspect of the BCM 1000 is its reliability. Built on Nortel’s long-standing reputation for quality telecommunications equipment, the BCM 1000 boasts redundancy and failover capabilities. This means that even in the event of a hardware failure, service continuity is maintained, ensuring that communication lines remain open.

Security is another critical feature of the BCM 1000. The system incorporates encryption protocols and supports secure access, safeguarding sensitive business communications from potential threats.

In conclusion, Nortel Networks BCM 1000 is a comprehensive communication platform that encapsulates essential features, including scalability, versatility, and reliability. By integrating voice and data capabilities within a single system, it effectively supports businesses striving for effective communication and operational efficiency. As organizations continue to evolve with technology, the BCM 1000 stands out as a proven solution that meets contemporary business communication needs.
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