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66Appendix G Market profile attributes

Table 20 Australia, Brazil, CALA, Canada, Caribbean, and Denmark parameters (Sheet 2 of 4)

				Market profile

Functionality	Attribute	Australia	Brazil	CALA	Canada	Caribbean	Denmark

	Conference	Yes	Yes	Yes	No	Yes	No
	tone supported

	Held line	After 30	Off	Off	Off	Off	Off
	reminder	seconds

	Delay ring	After 15	After 4	After 4	After 4	After 4	After 4
	transfer	rings	rings	rings	rings	rings	rings

Telephony	Transfer	After 15	After 4	After 4	After 4	After 4	After 4
feature settings	callback timeout	rings	rings	rings	rings	rings	rings

	Network	30	30	30	N/A	30	30
	callback

	Host delay (ms)	1000	1000	1000	1000	1000	1000

	Link time (ms)		300	600	600	600	600

	Target line if	Busy	Prime	Prime	Prime	Prime	Prime
	busy setting

	Companding	A-law	A-law	A-law	mu-law	mu-law	A-law
	law

	DTI carrier type	E1	E1	E1	T1	T1	E1
System settings
System settings	Number of rings	2	1	1	1	1	1
	Number of rings	2	1	1	1	1	1
	in a cycle

	M7000 set	Yes	Yes	Yes	No	Yes	Yes
	supported

	Default delay	4 ring	4 ring	4 ring	4 ring	4 ring	4 ring
Hunt groups		cycles	cycles	cycles	cycles	cycles	cycles
Hunt groups
	Queue timeout	60 sec	60 sec	60 sec	60 sec	60 sec	60 sec

	If busy	Busy tone	Busy tone	Busy tone	Busy tone	Busy tone	Busy tone

	Mode	Sequential	Broadcast	Broadcast	Broadcast	Broadcast	Broadcast

	Night	Start 17:00	Start 23:00	Start 23:00	Start 23:00	Start 23:00	Start 23:00
		End 08:00	End 07:00	End 07:00	End 07:00	End 07:00	End 07:00

Service times	Evening	Start 00:00	Start 17:00	Start 17:00	Start 17:00	Start 17:00	Start 17:00
		End 00:00	End 23:00	End 23:00	End 23:00	End 23:00	End 23:00

	Lunch	Start 00:00	Start 12:00	Start 12:00	Start 12:00	Start 12:00	Start 12:00
		End 00:00	End 13:00	End 13:00	End 13:00	End 13:00	End 13:00

BCM 1000 specifications

Nortel Networks BCM 1000, short for Business Communication Manager, is a robust communications solution designed to meet the needs of small to medium-sized businesses. First introduced in the early 2000s, the BCM 1000 has evolved to offer a wide array of features, enabling businesses to enhance productivity while reducing operational costs.

One of the standout features of the BCM 1000 is its integrated voice and data capabilities. The system allows users to manage voice calls via the traditional Public Switched Telephone Network (PSTN) as well as Voice over IP (VoIP). This versatility enables organizations to streamline their communication channels and facilitates remote work environments.

In terms of scalability, the BCM 1000 is a flexible option. It can accommodate up to 200 users while supporting various configurations to adapt as a business grows. This feature is particularly appealing for organizations that anticipate expansion, as they can derive maximum utility from their initial investment.

The BCM 1000 also integrates seamlessly with various third-party applications, enhancing its functionality. Businesses can connect customer relationship management systems (CRM) and other software to streamline operations further. Moreover, the system features advanced telephony applications such as voicemail, auto attendant, and unified messaging, which help streamline communication processes.

Another significant aspect of the BCM 1000 is its reliability. Built on Nortel’s long-standing reputation for quality telecommunications equipment, the BCM 1000 boasts redundancy and failover capabilities. This means that even in the event of a hardware failure, service continuity is maintained, ensuring that communication lines remain open.

Security is another critical feature of the BCM 1000. The system incorporates encryption protocols and supports secure access, safeguarding sensitive business communications from potential threats.

In conclusion, Nortel Networks BCM 1000 is a comprehensive communication platform that encapsulates essential features, including scalability, versatility, and reliability. By integrating voice and data capabilities within a single system, it effectively supports businesses striving for effective communication and operational efficiency. As organizations continue to evolve with technology, the BCM 1000 stands out as a proven solution that meets contemporary business communication needs.

Nortel Networks BCM 1000 manual N0060603

Models: BCM 1000

Market profile

Canada

N0060603

BCM 1000 specifications