Appendix a, Getting started, Audience | Nortel Networks BCM 1000

Appendix A

Getting started

About this guide

The BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum describes how to install, configure, and maintain the BCM200 and BCM400 hardware running Business Communications Manager (BCM) 4.0 software.

The concepts, operations, and tasks described in this guide relate to the hardware of the BCM system. This guide provides task-based information on how to install the hardware components and perform basic configuration tasks.

Use Element Manager, Startup Profile, and Telset Administration to configure various BCM parameters.

In brief, the information in this guide explains:

•Installing hardware components

•Starting and initializing the system hardware

•Replacing components

•Testing the system

Audience

The BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum is directed to installers responsible for installing, configuring, and maintaining BCM 4.0 systems.

To use this guide, you must:

•be an authorized BCM 4.0 installer or administrator within your organization

•know basic Nortel BCM terminology

•be knowledgeable about telephony and IP networking technology

Acronyms

The following is a list of acronyms used in this guide.

Table 1 Acronyms (Sheet 1 of 3)

Acronym

ACU

AIS

APC

Description

Audio conference unit

Alarm indication system

American Power Conversion

BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum

BCM 1000 specifications

Nortel Networks BCM 1000, short for Business Communication Manager, is a robust communications solution designed to meet the needs of small to medium-sized businesses. First introduced in the early 2000s, the BCM 1000 has evolved to offer a wide array of features, enabling businesses to enhance productivity while reducing operational costs.

One of the standout features of the BCM 1000 is its integrated voice and data capabilities. The system allows users to manage voice calls via the traditional Public Switched Telephone Network (PSTN) as well as Voice over IP (VoIP). This versatility enables organizations to streamline their communication channels and facilitates remote work environments.

In terms of scalability, the BCM 1000 is a flexible option. It can accommodate up to 200 users while supporting various configurations to adapt as a business grows. This feature is particularly appealing for organizations that anticipate expansion, as they can derive maximum utility from their initial investment.

The BCM 1000 also integrates seamlessly with various third-party applications, enhancing its functionality. Businesses can connect customer relationship management systems (CRM) and other software to streamline operations further. Moreover, the system features advanced telephony applications such as voicemail, auto attendant, and unified messaging, which help streamline communication processes.

Another significant aspect of the BCM 1000 is its reliability. Built on Nortel’s long-standing reputation for quality telecommunications equipment, the BCM 1000 boasts redundancy and failover capabilities. This means that even in the event of a hardware failure, service continuity is maintained, ensuring that communication lines remain open.

Security is another critical feature of the BCM 1000. The system incorporates encryption protocols and supports secure access, safeguarding sensitive business communications from potential threats.

In conclusion, Nortel Networks BCM 1000 is a comprehensive communication platform that encapsulates essential features, including scalability, versatility, and reliability. By integrating voice and data capabilities within a single system, it effectively supports businesses striving for effective communication and operational efficiency. As organizations continue to evolve with technology, the BCM 1000 stands out as a proven solution that meets contemporary business communication needs.

Nortel Networks BCM 1000 manual Appendix a, Getting started, About this guide, Audience, Acronyms

Models: BCM 1000