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Nortel Networks
Enterprise Edge Feature Programming Telephone manual
1
1
170
170
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170 pages, 2.12 Mb
Enterprise Edge
Feature Programming
Telephone Guide
© 1999 Nortel Networks
P0908510 Issue 01
Contents
Main
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Contents
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Getting Started
Using this guide
Understanding programming
Before you start
What youll need to do programming
Understanding the telephone buttons
Display buttons
M7310 M7324
A map for working in programming
Getting Started 17
P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide
Detailed programming map showing settings
Lines
Terminals & Sets
18 Getting Started
Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01
Restriction filters
Services
Getting Started 19
P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide
System speed dial
Passwords
Time and date
20 Getting Started
Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01
General settings
Starting and ending a session
Ending a session
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Frequent programming operations
Changing the time and date on the display
Adding or changing a system speed dial
Changing the name of a telephone
Changing the name of a line
Making changes to Call Forward No Answer
Making changes to Call Forward on Busy
Making Changes to Do Not Disturb on Busy
What would you like to do next?
Answering calls
Answering incoming calls with Hunt Groups
Answering an incoming call
What line indicators mean
Rings you may hear
Answering calls at a prime telephone
Using a central answering position (CAP) module
Release button
Hearing aid compatibility
Viewing information about a call on the display
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Picking up a call ringing at another telephone
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Creating a Conference Call
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Listening to a call as a group
Using Handsfree/Mute
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Turning Privacy on or off for a call
Checking call length using Call Duration Timer
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Making calls
Choosing a line using a line button
Line pools
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Changing how you dial your calls
When the internal number you have called is busy
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Time savers for making calls
Storing a number on a memory button for Autodial
Using Last Number Redial
Press to redial the last external number you dialed.
Preventing a telephone from using Last Number Redial
Using Speed Dial
Making a speed dial call
Using Saved Number Redial
Tip
Preventing a telephone from using Saved Number Redial
Handling many calls at once
Using Hold
Using Call Queuing
Transferring calls
Using the transfer feature
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Using Camp-on
Parking a call
Call Park can be disabled by your installer. Displays
Tip
Using Callback
Forwarding your calls
Forwarding your calls to another telephone
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Line Redirection
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Displays while canceling redirection
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Communicating in the office
Paging
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Sending messages
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Viewing your messages
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Viewing messages you have sent
Using Voice Call
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Tracking your incoming calls
Using Call Log
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Using voice mail
Customizing your telephone
Finding out what a button does using Button Inquiry
Making the display darker or lighter using Contrast adjustment
Changing the language on the display
Programming a feature code onto a memory button
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Applying button cap labels
Identifying the telephones
Enterprise Edge default button assignments
Rules of default button assignment
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Moving line buttons
Changing the type of ring
Adjusting the Ring volume
Hiding the message or calls indication
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User preferences
Using User preferences
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Programming Hunt Groups
Adding or removing members from a group
Assigning or unassigning lines to a group
Setting the distribution mode
Setting the hunt delay
Programming busy line setting
Programming the queue time-out
Programming the overflow set
Setting the name
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Telephone features
Installing Enterprise Edge telephones
Naming a telephone or a line
Moving telephones
Stopping calls from ringing at your telephone using Do Not Disturb (DND)
Using Background Music
ISDN PRI
Benefits
ISDN PRI features
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Service provider features
ISDN applications for PRI
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Using System features
Using alternate or scheduled services
Turning Services on and off
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Turning Services on and off using feature codes
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User passwords
Using special telephones
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Using Set lock
Changing Set Lock programming for a telephone
Using an auxiliary ringer
Using Host System dialing signals
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Using your Enterprise Edge system from an external location
Direct inward system access (DISA)
Ton es
Using Class of Service (COS) passwords
General System features
Pulse or tone dialing
Disconnect supervisi on
Hunt Groups
Internal numbers
Tar ge t l in e
Line pools
Overflow call routing
M7100 telephone
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Companion Features
Programming Companion Wireless
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System programming
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Using your portable telephone
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Troubleshooting
Using the alarm telephone
Reporting and recording alarm codes
Testing the telephone
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Common feature displays
You may see the following displays when you use a feature.
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Appendix A: Feature Codes
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Features sorted by activation code
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Index