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Nortel Networks Enterprise Edge Feature Programming Telephone - page 41

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Answering calls 41

P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide

Muting Handsfree

1. Press © to switch off the telephone microphone so that you can speak

privately to someone in your office while you are on a handsfree call.

2. Press © to turn the microphone back on again and continue your

handsfree call.

Changing a regular call to handsfree

1. Press ©.

2. Hang up the receiver.

Changing a handsfree to a regular call

Lift the receiver.

Using Handsfree

The indicator next to © is solid when you have Handsfree turned on. It

flashes when you mute the microphone.

Wait for your caller to finish speaking before you speak. The microphone and

speaker cannot both be on at once. Your caller’s voice may be cut off if you both

speak at the same time. Noises such as a tapping pencil could be loud enough to turn

on your microphone and cut off your caller’s speech.

To prevent a possible echo, keep the area around your telephone free of paper and

other objects that might screen your microphone. Turning down the microphone’s

volume (press the left end of √ while speaking) prevents echoes. When

you change the volume level, both the microphone and speaker volume are adjusted

to prevent feedback problems.

Place the telephone so that any unavoidable local noise (such as an air conditioner)

is behind it. This limits the amount of disruptive background noise.

Changing Handsfree for a telephone

You can program the type of Handsfree used with each telephone or activate

Handsfree Answerback.

You need to start a Unified Manager session to program this feature. See Getting

Started on page 13 for more information.

Tip

In open-concept environments, use the receiver when handsfree

communication is not necessary or when you need privacy during a call.

Another option is to use a headset.

Contents

Main Page Contents Page Page Page Page Page Page Page Page Page Getting Started Using this guide Understanding programming Before you start What youll need to do programming Understanding the telephone buttons Display buttons M7310 M7324 A map for working in programming Getting Started 17 P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide Detailed programming map showing settings Lines Terminals & Sets 18 Getting Started Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01 Restriction filters Services Getting Started 19 P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide System speed dial Passwords Time and date 20 Getting Started Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01 General settings Starting and ending a session Ending a session Page Frequent programming operations Changing the time and date on the display Adding or changing a system speed dial Changing the name of a telephone Changing the name of a line Making changes to Call Forward No Answer Making changes to Call Forward on Busy Making Changes to Do Not Disturb on Busy What would you like to do next? Answering calls Answering incoming calls with Hunt Groups Answering an incoming call What line indicators mean Rings you may hear Answering calls at a prime telephone Using a central answering position (CAP) module Release button Hearing aid compatibility Viewing information about a call on the display Page Picking up a call ringing at another telephone Page Page Creating a Conference Call Page Listening to a call as a group Using Handsfree/Mute Page Page Turning Privacy on or off for a call Checking call length using Call Duration Timer Page Making calls Choosing a line using a line button Line pools Page Changing how you dial your calls When the internal number you have called is busy Page Time savers for making calls Storing a number on a memory button for Autodial Using Last Number Redial Press to redial the last external number you dialed. Preventing a telephone from using Last Number Redial Using Speed Dial Making a speed dial call Using Saved Number Redial Tip Preventing a telephone from using Saved Number Redial Handling many calls at once Using Hold Using Call Queuing Transferring calls Using the transfer feature Page Using Camp-on Parking a call Call Park can be disabled by your installer. Displays Tip Using Callback Forwarding your calls Forwarding your calls to another telephone Page Page Line Redirection Page Page Displays while canceling redirection Page Communicating in the office Paging Page Sending messages Page Viewing your messages Page Viewing messages you have sent Using Voice Call Page Page Tracking your incoming calls Using Call Log Page Page Page Page Using voice mail Customizing your telephone Finding out what a button does using Button Inquiry Making the display darker or lighter using Contrast adjustment Changing the language on the display Programming a feature code onto a memory button Page Applying button cap labels Identifying the telephones Enterprise Edge default button assignments Rules of default button assignment Page Moving line buttons Changing the type of ring Adjusting the Ring volume Hiding the message or calls indication Page User preferences Using User preferences Page Programming Hunt Groups Adding or removing members from a group Assigning or unassigning lines to a group Setting the distribution mode Setting the hunt delay Programming busy line setting Programming the queue time-out Programming the overflow set Setting the name Page Telephone features Installing Enterprise Edge telephones Naming a telephone or a line Moving telephones Stopping calls from ringing at your telephone using Do Not Disturb (DND) Using Background Music ISDN PRI Benefits ISDN PRI features Page Page Service provider features ISDN applications for PRI Page Using System features Using alternate or scheduled services Turning Services on and off Page Turning Services on and off using feature codes Page User passwords Using special telephones Page Using Set lock Changing Set Lock programming for a telephone Using an auxiliary ringer Using Host System dialing signals Page Using your Enterprise Edge system from an external location Direct inward system access (DISA) Ton es Using Class of Service (COS) passwords General System features Pulse or tone dialing Disconnect supervisi on Hunt Groups Internal numbers Tar ge t l in e Line pools Overflow call routing M7100 telephone Page Companion Features Programming Companion Wireless Page Page Page System programming Page Using your portable telephone Page Page Page Troubleshooting Using the alarm telephone Reporting and recording alarm codes Testing the telephone Page Page Page Common feature displays You may see the following displays when you use a feature. Page Page Page Appendix A: Feature Codes Page Page Features sorted by activation code Page Page Index