Troubleshooting

If the camera fails to function as expected, check the list of common problems below before consulting your retailer or Nikon-authorized service representative.

Display, Settings, and Power Supply

Problem

 

Cause/Solution

A

 

 

Close the battery-chamber/memory card slot cover.

12

 

 

Confirm all connections.

14

 

 

• Off is selected for Charge by computer in the

136

 

 

 

setup menu.

 

 

 

When charging by connecting the camera to a

113

 

 

 

computer, battery charging stops when the camera

 

 

Battery inserted in the

is turned off.

 

 

camera cannot be

When charging by connecting the camera to a

113

 

charged.

 

computer, battery charging stops when the

 

 

 

 

computer is suspended (sleeping), and the camera

 

 

 

 

may turn off.

 

 

 

Depending upon computer specifications, settings,

 

 

 

and status, charging the battery inserted in the

 

 

 

 

camera may not be possible via computer

 

 

 

 

connection.

 

 

 

 

 

 

 

 

Battery is exhausted.

22

 

Camera cannot be

The camera cannot be turned on when the battery-

12

 

 

chamber/memory card slot cover is open.

 

 

turned on.

 

 

 

The camera cannot be turned on while connected to

14

 

 

 

 

 

an electrical outlet via the Charging AC Adapter.

 

Technical

 

 

 

 

Standby mode for saving power: press the power

8, 11,

 

Camera is off.

17

 

 

 

switch, the shutter-release button, Abutton, c

17

Notes

Monitor is blank.

 

button, or b(movie-record) button.

 

 

When flash lamp blinks, wait until flash has charged.

31

and

 

Camera and computer are connected via USB cable.

109

 

Camera and TV are connected via audio/video cable.

107

Index

 

 

 

 

 

 

 

Monitor is hard to read.

Adjust monitor brightness.

126

 

Monitor is dirty. Clean monitor.

144

 

 

 

 

Battery is exhausted.

22

 

 

Camera has turned off automatically to save power.

133

 

 

Battery is cold.

143

 

Camera turns off without

The camera turns off if the Charging AC Adapter is

14

 

warning.

 

connected while the camera is on.

 

 

 

The camera turns off if the USB cable connecting it to

109,

 

 

 

a computer or printer is disconnected. Reconnect

111,

 

 

 

the USB cable.

115

 

 

 

 

 

 

151