Troubleshooting

Shooting

Problem

Cause/Solution

A

 

• When camera is in playback mode, press the

8, 28

 

Abutton, the shutter-release button, or the

 

No image captured when the

b(movie-record) button.

 

shutter-release button is

• When menus are displayed, press the d

10

pressed.

button.

 

 

• Battery is exhausted.

22

 

• When flash lamp blinks, flash is charging.

31

 

• The intended subject is one with which

27

Camera cannot focus.

autofocus does not perform well.

 

• Set AF assist in the setup menu to Auto.

131

 

 

• Turn camera off and then on again.

17

 

 

 

 

• Use flash.

30

 

• Enable vibration reduction or motion

129,

Images are blurred.

detection.

130

 

• Use D(Best Shot Selector).

42

 

• Use tripod and self-timer.

32

 

Smear occurs when extremely bright light

 

Streaks of light or partial

strikes the image sensor. When shooting with

 

Continuous set to Multi-shot 16 and when

 

discoloration are visible in the

42, 144

recording movies, avoiding bright objects, such

monitor.

 

as the sun, reflections of the sun, and electric

 

 

 

 

lights is recommended.

 

 

 

 

Bright specks appear in images

Flash is reflecting off particles in air. Set the flash

31

captured with flash.

mode setting to W(off).

 

 

• The flash mode is set to W(off).

30

 

• Scene mode with which the flash does not

54

 

fire is selected.

 

Flash does not fire.

• On is selected for Blink proof in smart

66

 

portrait menu.

 

 

• Another function that restricts flash is

49

 

enabled.

 

Optical zoom cannot be used.

Optical zoom cannot be used while recording

102

movies.

 

 

 

 

 

 

• Digital zoom is set to Off in the setup menu.

131

 

• Digital zoom is not available in the following

 

 

situations.

 

Digital zoom cannot be used.

- When Scene auto selector, Portrait, or

52, 54,

Night portrait scene mode is selected.

55

 

 

- When shooting in smart portrait mode.

64

 

- When shooting in subject tracking mode.

67

 

- When Continuous is set to Multi-shot 16.

42

Index and Notes Technical

153