Troubleshooting

 

Problem

 

Cause/Solution

A

 

Image mode not available.

Another function that restricts the Image mode

49

 

 

option is enabled.

 

 

 

Off is selected for Sound settings>Shutter

 

 

No sound when shutter is

sound in setup menu. No sound is heard with

132

 

released.

some shooting modes and settings, even when

 

 

 

 

On is selected.

 

 

 

Off is selected for the AF assist option in the

 

 

AF-assist illuminator does not

setup menu. AF-assist illuminator may not light

54-61,

 

depending on the position of the focus area or

 

light.

131

 

the current scene mode, even when Auto is

 

 

 

 

 

selected.

 

 

 

 

 

 

Images appear smeared.

Lens is dirty. Clean lens.

144

 

 

 

 

 

Colors are unnatural.

White balance or hue is not adjusted properly.

39, 59

 

 

 

 

 

 

• The subject is dark, so shutter speed is too

 

 

 

 

slow or ISO sensitivity is too high. Noise can

 

 

 

 

be reduced by:

30

 

 

 

- Using flash.

 

Randomly spaced bright pixels

 

- Specifying a lower ISO sensitivity setting.

43

 

(“noise”) appear in image.

• When shooting landscapes at night using the

57

 

 

 

Scene auto selector or Night landscape

 

 

 

 

scene modes, noise may appear in captured

 

Technical

 

 

images if the camera is hand-held. In these

 

 

 

cases, use of a tripod is recommended.

 

 

 

 

 

 

 

 

 

 

 

• The flash mode is set to W(off).

30

Notes

 

• Flash window is blocked.

24

 

• Subject is beyond flash range.

30

 

 

and

 

•

Adjust exposure compensation.

34

 

•

Increase ISO sensitivity.

43

Index

Images are too dark

• Subject is backlit. Select Backlighting scene

30, 60

 

mode or set the flash mode setting to X(fill

 

 

 

 

 

(underexposed).

 

 

 

 

flash).

 

 

 

 

 

 

 

• When shooting landscapes at night using the

57

 

 

 

Scene auto selector or Night landscape

 

 

 

 

scene modes, captured images may be dark if

 

 

 

 

the camera is hand-held. In these cases, use of

 

 

 

 

a tripod is recommended.

 

 

 

 

 

 

 

Images are too bright

Adjust exposure compensation.

34

 

(overexposed).

 

 

 

 

154