English
20 OKIJET 2500
Cause:Paper feed error has occurred.
Solution: If paper has misfed, remove the jammed paper. Refer to
“Clearing paper misfeeds” in this chapter of the manual
for information.
Error light flashes
Cause:An internal printer fault has occurred.
Solution: Switch the printer OFF then ON again. If the problem
persists, contact your local authorized Oki
representative.
White horizontal lines and streaks
Cause:The Print Head nozzles are blocked.
Solution: Press the Cartridge Change/Clean button for 2 to 5
seconds to clean and restore the Print Head.
Print a Test page (hold Resume/FF button while turning
printer on). If the Test page still shows nozzles not firing,
repeat the above process up to 5 times. If the problem
continues, replace the Print Head.
Cause:The Ink Cartridge is empty.
Solution: Replace the Ink Cartridge.
Print is faint or missing
Cause:The paper being used is not one of the recommended
types.
Solution: Refer to the “Selecting & Ordering Supplies” section
of this manual for paper recommendations.
Cause:The paper is damp.
Solution: Reload with fresh paper.
Cause:The Print Head nozzles are blocked.
Solution: Press the Cartridge Change/Clean button for 2 to 5
seconds to clean and restore the Print Head.
Print a Test page (hold Resume/FF button while turning
printer on). If the Test page still shows nozzles not firing,
repeat the process 2 more times. If the problem is not
corrected, replace the Print Head.
Cause:Printer is in the Fast mode.
Solution: Use the printer driver to select a different mode.
Cause:The Ink Cartridge is clogged, defective or empty.
Solution: Replace the Ink Cartridge.
2500ugb.p65 02/06/98, 11:3320