Cause: Paper feed error has occurred.
Solution: If paper has misfed, remove the jammed paper. Refer to “Clearing paper misfeeds” in this chapter of the manual for information.
Error light flashes
Cause: An internal printer fault has occurred.
Solution: Switch the printer OFF then ON again. If the problem persists, contact your local authorized Oki representative.
White horizontal lines and streaks
Cause: The Print Head nozzles are blocked.
Solution: Press the Cartridge Change/Clean button for 2 to 5 seconds to clean and restore the Print Head.
Print a Test page (hold Resume/FF button while turning printer on). If the Test page still shows nozzles not firing, repeat the above process up to 5 times. If the problem continues, replace the Print Head.
Cause: The Ink Cartridge is empty.
Solution: Replace the Ink Cartridge.
Print is faint or missing
Cause: The paper being used is not one of the recommended types.
Solution: Refer to the “Selecting & Ordering Supplies” section of this manual for paper recommendations.
Cause: The paper is damp.
Solution: Reload with fresh paper.
Cause: The Print Head nozzles are blocked.
Solution: Press the Cartridge Change/Clean button for 2 to 5 seconds to clean and restore the Print Head.
Print a Test page (hold Resume/FF button while turning printer on). If the Test page still shows nozzles not firing, repeat the process 2 more times. If the problem is not corrected, replace the Print Head.
Cause: Printer is in the Fast mode.
Solution: Use the printer driver to select a different mode.
Cause: The Ink Cartridge is clogged, defective or empty.
Solution: Replace the Ink Cartridge.
20 | OKIJET 2500 |
