Troubleshooting

If an operation does not work

The camera does not turn on or function buttons do not respond.

Possible cause

Corrective action

Ref. Page

The power is off.

Open the lens barrier to turn on the camera.

p.17

 

 

 

The batteries are

Reload the batteries correctly.

p.11

loaded incorrectly.

 

 

 

 

 

The batteries are

Replace the batteries with new ones.

p.11

exhausted.

 

 

The batteries are

The batteries may be too cold. Warm them

temporarily unable to

before using them.

 

function because of the

 

 

cold.

 

 

 

 

 

The camera is in the

Operate the camera (press the shutter button or

p.17

sleep mode.

the zoom lever).

 

There is condensation*

Wait until the camera dries before turning it on

inside the camera.

again.

 

 

 

 

The camera is

The camera will not operate while it is connected

connected to a PC.

to a PC.

 

 

 

 

*Condensation: When it is cold outside, the water vapor in the air is rapidly cooled and turns to droplets of water.

 

No picture is taken when the shutter button is pressed.

 

 

Possible cause

Corrective action

Ref. Page

 

The lens barrier is

Open the lens barrier.

p.30

 

closed.

 

 

 

 

 

 

 

The power is off.

Open the lens barrier.

p.17

 

 

 

 

 

The flash has not

Release your finger from the shutter button.

p.42

 

finished charging.

When the orange lamp stops blinking, resume

 

 

 

shooting.

 

 

 

 

 

 

The movie just taken is

Release your finger from the shutter button.

p.9, 35

 

being written to the

When the orange lamp stops blinking, resume

 

 

card.

shooting.

 

 

 

 

 

Troubleshooting

The card is full.

Erase unwanted pictures or insert a new card.

p.69, 82

 

Before erasing, download important images to a

 

 

 

PC.

 

 

 

 

 

98