Troubleshooting
If an operation does not work
The camera does not turn on or function buttons do not respond.
Possible cause | Corrective action | Ref. Page |
The power is off. | Open the lens barrier to turn on the camera. | p.17 |
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The batteries are | Reload the batteries correctly. | p.11 |
loaded incorrectly. |
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The batteries are | Replace the batteries with new ones. | p.11 |
exhausted. |
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The batteries are | The batteries may be too cold. Warm them | – |
temporarily unable to | before using them. |
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function because of the |
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cold. |
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The camera is in the | Operate the camera (press the shutter button or | p.17 |
sleep mode. | the zoom lever). |
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There is condensation* | Wait until the camera dries before turning it on | – |
inside the camera. | again. |
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The camera is | The camera will not operate while it is connected | – |
connected to a PC. | to a PC. |
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*Condensation: When it is cold outside, the water vapor in the air is rapidly cooled and turns to droplets of water.
| No picture is taken when the shutter button is pressed. |
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| Possible cause | Corrective action | Ref. Page |
| The lens barrier is | Open the lens barrier. | p.30 |
| closed. |
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| The power is off. | Open the lens barrier. | p.17 |
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| The flash has not | Release your finger from the shutter button. | p.42 |
| finished charging. | When the orange lamp stops blinking, resume |
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| shooting. |
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| The movie just taken is | Release your finger from the shutter button. | p.9, 35 |
| being written to the | When the orange lamp stops blinking, resume |
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| card. | shooting. |
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Troubleshooting | The card is full. | Erase unwanted pictures or insert a new card. | p.69, 82 |
| Before erasing, download important images to a |
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| PC. |
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