Troubleshooting

Symptom

Cause

What to do

No display appears when

Batteries are dead.

Replace with new batteries

the START/STOP

 

 

Batteries were

Put the batteries in with

button is pressed.

inserted incorrectly.

the right (+) (-) orientation.

 

 

 

 

 

Are you holding

Measure with the

 

the wrist cuff at heart?

correct posture.

 

 

 

 

Is the cuff wrapped

Wrap the wrist

Cannot measure

snugly around the wrist?

cuff correctly.

 

 

 

 

or readings are too

Are your arms and

Relax and then measure.

low (or high).

shoulders tense?

 

 

 

 

 

Have you been talking or

Keep quiet while taking

 

moving your hands during

the measurement.

 

measurement?

 

 

 

 

When the START/ STOP

You are in the previous

Turn power off once

button is pressed there

reading mode. (memory)

and restart measurement.

is no pressure, but

 

 

a reading appears.

 

 

 

 

 

Blood pressure is different

Blood pressure readings constantly vary with time

each time. The reading is

of measurement and nervous condition. Take deep

extremely low ( or high).

breaths to relax before measuring.

 

 

 

If you cannot get correct measurement with the methods above, do not tamper with the internal mechanism. Contact Omron Healthcare customer service at 1.800.634.4350

Occasionally, an individual’s physiological characteristics may cause too much error for measurement. In such a case, consult a medical specialist.

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Omron Healthcare HEM-630 manual Troubleshooting, Symptom Cause What to do