Troubleshooting—Continued

Symptom

Cause

Correction

 

 

 

 

WMA files without a “.wma” or “.WMA”

Use the correct filename extension.

Can’t play WMA files?

filename extension are not recognized.

 

 

The WMA file’s copyright option is on.

Don’t use the copyright option.

 

 

 

 

JPEG files without a “.jpg” or “.JPG” or

Use the correct filename extension.

 

“.JPEG” filename extension are not rec-

 

Can’t view JPEG files?

ognized.

 

 

The JPEG file is too big.

Use JPEG files that are less than 5 mega-

 

 

bytes.

 

 

 

 

The file is not encoded correctly.

Make sure the DivX file was encoded

Can’t play a DivX file?

 

with DivX Version 5, 4, or 3 Home The-

 

 

ater mode.

 

 

 

DivX plays but there’s no

The DVD player may not support the

Try re-encoding the file with a supported

sound?

audio format.

audio format.

 

 

 

 

Power supply voltage fluctuations and

Turn off the DVD player, wait five sec-

Buttons on the DVD player

other anomalies, such as static electricity,

onds, then turn it on again. If that doesn’t

and remote controller don’t

can interfere with normal operation.

resolve the issue, disconnect the power

work?

 

cord from the wall outlet, wait ten sec-

 

 

onds, reconnect it, then try again.

 

 

 

 

The remote control is not pointed at the

Point the remote control at the remote

 

remote sensor on the unit.

sensor of the unit.

 

 

 

 

The remote control is too far from the

Operate the remote control closer to the

 

unit.

unit.

 

 

 

 

You’re too far away from the DVD player.

Use the remote controller closer to the

 

 

DVD player (page 10). The remote con-

The remote control does not

 

troller has a range of approximately 16 ft.

 

(5 meters).

work properly.

 

 

 

A strong light source is interfering with

Make sure that the DVD player is not sub-

 

 

the DVD player’s remote sensor.

jected to direct sunshine or inverter-type

 

 

fluorescent lights. Relocate if necessary.

 

 

 

 

If the DVD player is installed in a cabinet

Open the doors, or use a cabinet without

 

with colored glass doors, the remote con-

colored glass.

 

troller may not work reliably when the

 

 

doors are closed.

 

 

 

 

The DVD player contains a microcomputer for signal processing and control functions. In very rare situations, severe interference, noise from an external source, or static electricity may cause it to lockup. In the unlikely event that this happens, unplug the power cord from the wall outlet, wait at least 5 seconds, and then plug it back in again.

Onkyo is not responsible for damages (such as CD rental fees) due to unsuccessful recordings caused by this unit’s malfunction. Before you record important data, make sure that the material will be recorded correctly.

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Onkyo DV-SP406, DVSP406B instruction manual Troubleshooting