Troubleshooting

If you have any trouble using the AV receiver, look for a solution in this section. If you can’t resolve the issue yourself, contact your Onkyo dealer.

If you can’t resolve the issue yourself, try resetting the AV receiver before contacting your Onkyo dealer.

To reset the AV receiver to its factory defaults, turn it on and, while holding down VCR/DVR, press

8ON/STANDBY. “Clear” will appear on the display and the AV receiver will enter standby mode.

Note that resetting the AV receiver will delete your radio presets and custom settings.

RECEIVER

HOME

To reset the remote controller to its factory defaults, while holding down RECEIVER, press and hold down HOME until RECEIVER button lights (about

3 seconds). Within 30 seconds, press RECEIVER again.

The on-screen menus appear only on a TV that is connected to the HDMI OUT. If your TV is connected to other video outputs, use the AV receiver’s display when changing settings.

Power

Can’t turn on the AV receiver

Make sure that the power cord is properly plugged — into the wall outlet.

Unplug the power cord from the wall outlet, wait

five seconds or more, then plug it in again.

 

The AV receiver turns off unexpectedly

The AV receiver will automatically enter standby

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mode when Auto Standby has been set and launches.

 

En

When the power is restored after a power interruption, “CHECK SP WIRE” appears on the display

The protection circuit has been activated. Remove — the power cord from the wall outlet immediately. Disconnect all speaker cables and input sources, and leave the AV receiver with its power cord disconnected for 1 hour. After that, reconnect the power cord and set the volume to maximum. If the AV receiver stays on, set the volume to minimum, disconnect the power cord, and reconnect your speakers and input sources. If the AV receiver turns off when you set the volume to maximum, disconnect the power cord, and contact your Onkyo dealer.

Audio

There’s no sound, or it’s very quiet

Make sure that the digital input source is selected

45

properly.

 

 

 

Make sure that all audio connecting plugs are pushed

16

in all the way.

 

Make sure that the inputs and outputs of all

17-20

components are connected properly.

 

 

 

Make sure that the polarity of the speaker cables is

13

correct, and that the bare wires are in contact with

 

the metal part of each speaker terminal.

 

Make sure that the input source is properly selected.

23

 

 

Make sure that the speaker cables are not shorting.

13

Check the volume. The AV receiver is designed for

home theater enjoyment. It has a wide volume range,

 

allowing precise adjustment.

 

 

 

If the MUTING indicator is flashing on the display,

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press the remote controller’s MUTING to unmute

 

the AV receiver.

 

While a pair of headphones is connected to the

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PHONES jack, no sound is output from the

 

speakers.

 

 

 

If there’s no sound from a DVD player connected to

an HDMI IN, check the DVD player’s output

 

settings, and be sure to select a supported audio

 

format.

 

Check the digital audio output setting on the

connected device. On some game consoles, such as

 

those that support DVD, the default setting is off.

 

 

 

With some DVD-Video discs, you need to select an

audio output format from a menu.

 

If your turntable uses an MC cartridge, you must

connect an MC head amp, or an MC transformer.

 

 

 

Make sure that none of the connecting cables are

bent, twisted, or damaged.

 

Not all listening modes use all speakers.

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Specify the speaker distances and adjust the

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individual speaker levels.

 

Make sure that the speaker setup microphone is not

still connected.

 

 

 

The input signal format is set to “PCM” or “DTS”.

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Set it to “Off”.

 

 

 

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Onkyo HT-RC370 instruction manual Troubleshooting, Power, Audio

HT-RC370 specifications

The Onkyo HT-RC370 is a versatile and feature-rich AV receiver designed to enhance the home theater experience. Launched as a part of Onkyo’s acclaimed lineup, this receiver provides high-quality audio and video processing capabilities to satisfy both casual viewers and audiophiles alike.

One of the main features of the HT-RC370 is its support for both 7.2 channel surround sound and multiple audio formats, including Dolby TrueHD and DTS-HD Master Audio. This ensures immersive soundscapes for movies, music, and games, delivering a cinema-like experience right at home. The receiver offers a potent 100 watts per channel, which guarantees powerful sound output, making it suitable for various room sizes.

The HT-RC370 takes advantage of Onkyo’s advanced audio processing technologies, such as Audyssey MultEQ room correction. This system analyzes the acoustics of the space and automatically adjusts the speakers for optimal sound performance, significantly improving overall sound quality. Additionally, the receiver supports two subwoofers, enhancing low-frequency performance and creating a more balanced sound stage.

In terms of connectivity, the Onkyo HT-RC370 features an extensive range of options. It includes multiple HDMI inputs and outputs, allowing users to connect several devices, such as Blu-ray players, gaming consoles, and streaming devices, all while supporting 3D video and 4K upscaling capabilities. Other connectivity options include analog and digital audio inputs, as well as components like USB ports for easy access to music files.

An intuitive GUI (Graphical User Interface) enhances usability, and it provides straightforward control for both audio and video settings. The receiver also includes built-in network capabilities for streaming music from various online sources, such as Spotify and Pandora, providing flexibility for music lovers.

In summary, the Onkyo HT-RC370 combines robust features, advanced audio technologies, and extensive connectivity options to create an exemplary audio-visual experience. Whether you are hosting movie nights or enjoying your favorite music, this receiver provides the power, performance, and flexibility needed to elevate any entertainment setting.