Onkyo HTX-22HDXPAW, HTX-22HDXST instruction manual Troubleshooting, Power, Audio

Troubleshooting

If you have any trouble using the HTX-22HDX, look for a solution in this sec- tion. If you can’t resolve the issue yourself, contact your Onkyo dealer.

Before you contact your Onkyo dealer, try resetting the HTX-22HDX, as follows:

To reset the HTX-22HDX to its factory defaults, turn it on and, while holding down the [LISTENING MODE] button, press the [ON/STANDBY] button.

“Clear” will appear on the display and the HTX-22HDX will enter Standby mode.

Note that resetting the HTX-22HDX will delete all of your custom settings.

Power

Can’t turn on the HTX-22HDX

•Make sure that the power cord is plugged into the wall outlet properly.

•Unplug the power cord from the wall outlet, wait 5 seconds or more, then plug it back in again.

Audio

There’s no sound or it’s very quiet

•Make sure you’ve selected the appropriate input (page 28).

•Check the volume (page 28). The HTX-22HDX is designed for home theater enjoyment and has a wide volume range for precise adjustment.

•Make sure that all audio connecting plugs are pushed in all the way (page 18).

•Make sure that the cables are properly con- nected to the output jacks on the source com- ponent.

•Make sure that the polarity of the speaker cables is correct, and that the bare wire is in contact with the metal part of each speaker ter- minal (page 16).

•Make sure that the speaker cables are not shorting.

•Check the digital audio output settings on the source component. On some game consoles, such as those that can play DVDs, the default setting is off.

•With some DVD-Video discs, you need to select an audio format from a menu or with the AUDIO button on your Blu-ray/DVD player/recorder’s remote controller.

•If your turntable doesn’t have a phono preamp built-in, you must connect one between it and the HTX-22HDX.

•If your turntable uses an MC cartridge, you must connect an MC head amp, or an MC transformer and a phono preamp.

•Check the speaker configuration (page 39).

•If there’s no sound from a Blu-ray/DVD player/recorder connected to an HDMI IN, check its output settings, and be sure to select a compatible audio format.

Only the front speakers produce sound

•When the Stereo or Mono listening mode is selected, only the front speakers and sub- woofer produce sound.

•Check the Speaker Configuration (page 39).

Only the center speaker produces sound

•If you use the Dolby Pro Logic II listening mode with a mono source, such as an AM radio station or mono TV program, the sound will be concentrated in the center speaker.

•Check the Speaker Configuration (page 39).

The center speaker produces no sound

•When the Stereo or Mono listening mode is selected, the center speaker produces no sound.

•Check the Speaker Configuration (page 39).

The surround speakers produce no sound

•When the Stereo or Mono listening mode is selected, the surround speakers produce no sound.

•Depending on the source and the current lis- tening mode, not much sound may be pro- duced by the surround speakers. Try another listening mode (page 32).

•Check the Speaker Configuration (page 39).

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