Troubleshooting | Oricom EZY100 manual

Troubleshooting

16Troubleshooting Problems and solutions

Problems	Solutions
The mobile phone can	− Insert battery, charge
not be switched on.	and try again.
The display is "locked"	− Enter the PUK to
when the mobile phone	"unlock" the SIM card.
is switched on.	Contact your network
	service provider.
No signal quality is	− No network connection.
displayed.	The mobile phone is in
	a location where there
	is no network service.
	Move to a different
	location or contact
	your network service
	provider.

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Oricom EZY100 operating instructions Troubleshooting Problems and solutions

Contents

Mobile Phone Operating Instructions Page Table of contents Safety Information and Warnings Safety Information and WarningsIntended use Never attempt to connect incompatible products Areas of use Keep the phone and accessories out of the reach of children Emergency calls Use with a hearing device AC power adaptor Rechargeable batteriesEnvironment Checking the package contents Getting StartedGetting Started If your phone is lost or stolen Passwords PUK & PUK2 codes PIN & PIN2 codes Installing the SIM card Getting Started Charging via the mini USB port Charging the battery Charging via the optional desktop charger Battery status warning Switching the mobile phone off and on Setting the display languageUse i/j to select desired language, press M1 to conﬁrm Setting the time and date Your Oricom phone and controls Your Oricom phone and controls LED M3 are also softkeys Cancel the current processEarpiece M1 M2 M3 Call button Take a call or dial a number Open the call list Battery compartment cover Cover of the battery compartmentMicrophone Is activated during a call Digit keys Write a text Damage to the headset or mobile phone cannot be ruled out Buttons with special functions Display Description Displays the contour of buttons Telephone OperationTelephone Operation Description of operating sequences in the manual Icons and texts in the handset display Telephone Operation Standby mode Energy-save modeSoftkeys Navigating in the menu Entering Data Entering textMultitap Button Creating phone book entries example Use i/j to select To SIM or To Phone, press M1 to conﬁrm Call Functions Call Functions Setting the receiver volume Dialling numbers from the phone bookQuick dialling Keypad lock Talk time displayHandsfree Muting the microphone in the handset Ringing melody can be deactivated Deactivating the ringing melodyDeactivating the ringing tone for the current call Options during a call Handsfree Emergency Call Function Emergency Call FunctionEntering/Deleting emergency call numbers Sending an emergency call Setting the duration of an emergency call Entering message in the display for the emergency function Emergency Call Function, Examples Emergency Call Function, ExamplesEmergency calls to an emergency call center Use i/j to select Reach One Only and press M1 to conﬁrm Use i/j to select an entry and press M1 to conﬁrm Emergency call to several numbers Use i/j to select Reach All and press M1 to conﬁrm After max emergency numbers have been dialled Ending the emergency call Starting/Ending the Emergency Call Function Phone Book Phone BookAlways enter the area code with all the phone numbers Creating phone book entries Entering names Use the keypad to enter the phone number Press M1 to conﬁrm Saving in Standby mode Modifying, editing, deleting phone book entries Groups Editing or deleting all entries Use i/j to select Phonebook, press M1 to conﬁrm Settings Call List Call List Call List SMS − Text Messages Writing an SMS text SMS − Text Messages SMS text messages sent and received Use i/j to select Outbox / Inbox, press M1 to conﬁrmPress M1, use the i/j to select the following functions SMS − Text Messages Setting up the Voice Mail feature Voice MailVoice Mail Playing the Voice Mail messages Forwarding calls Network servicesNetwork services Navigate to the Call Setting menu as previously described Call barring Use i/j to select Call Waiting, press M1 to conﬁrm Changing the network passwordCall waiting Automatic redialling Settings Settings One−touch dialling buttonsSelect Clear to delete the number assigned Clock and alarm Use i/j to select On or Off, press M1 to conﬁrm Calender Flashing keypad Navigation buttonsYou can assign various menu options to the digit keys Use i/j to select Calendar, press M1 to conﬁrm Security settings Change the passwords/PIN Phone settings Use i/j to select Display Setting, press M1 to conﬁrm Use i/j to select Auto KeyLock, press M1 to conﬁrm Automatic key lock SMS − Text Messages Advanced SettingsAdvanced Settings SMS service center Validity Delivery reportReply path SIM Toolkit Memory status Use i/j to select Message Settings, press M1 to conﬁrm Broadcast messagesConﬁrm Sim Toolkit STK Network setting Troubleshooting Problems and solutions Troubleshooting Slowly Case of low Service provider forTemperature range Or only functions very Correctly. Contact No connection toNetwork − Ensure that the SIM Technical Properties Technical data Technical PropertiesGSM = Standard for mobile phones SAR Information Warranty Australia Guarantee Oricoms behalf Customer Support Index Index Index Index Index Australia