TROUBLESHOOTING
Are you having trouble with your phone? Here are some of the most common problems and solutions.
Problems
The phone does not work at all
The phone does not ring
There is no dial tone
CID does not work properly
The CIDCW call cannot be answered
The empty battery icon appears soon after the batteries are charged The answering machine does not record calls.
Unable to record a memo.
Solutions
•Make sure that adapter and phone cord are connected properly.
•Check that the batteries are fully charged and installed properly.
•This phone does not work during power failure.
•Make sure the adapter and the phone cord are connected properly.
•Move the handset closer to the base unit.
•Make sure the handset (or base) ringer is turned on.
•Check that the phone cord is connected properly.
•Check the handset is fully charged.
•Move the handset closer to the base unit.
•Check with your local phone company that the CID service is subscribed to.
•Let the phone ring at least once before answering.
•Check with your local phone company and select the correct recall duration
•Replace the batteries with new ones.
•Make sure the answering machine is connected to the power adapter, and the power adapter is plugged into mains supply which is switched on.
•Check to see if the answering machine is full. If so, delete some or all messages.
•Check to see if there is already a memo. If so, delete the old one.
•Check to see if the answering machine is full. If so, delete some or all messages.
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