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| Appendix |
| 37 |
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| Problem |
| Possible cause(s) |
| Solution(s) |
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| The battery icon | is | 1. Bad battery contact. |
| 1. Move the handset slightly. |
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| not scrolling when the | 2. Dirty contact. |
| 2. Clean the battery contact with a dry cloth. | |||
| 3. Battery is fully charged |
| 3. Its fine to leave on the base when fully charged. | ||||
| handset is placed on |
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| the base. |
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| A phonebook entry |
| The phonebook is full. |
| Delete any unused entries to free memory. |
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| cannot be stored. |
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| Answering machine |
| 1. The answer machine may be turned off. |
| 1. Switch the answering machine on. |
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| does not record |
| 2. The memory may be full. |
| 2. Delete some messages. |
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| messages. |
| 3. Answer mode may be set to ANSWER ONLY. |
| 3. Change the mode to ANSWER & REC. |
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| Cannot access |
| 1. Remote access may be switched off. |
| 1. Switch Remote access on. |
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| messages remotely. |
| 2. Wrong PIN is entered. |
| 2. Enter the PIN once again. |
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| Cannot record |
| 1. The memory may be full. |
| 1. Delete messages. |
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| outgoing message. |
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| Answering machine |
| 1. The memory may be full. |
| 1. Delete messages. |
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| stops recording |
| 2. The maximum message length is more than | 3 |
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| part way through a |
| minutes. |
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| message. |
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NOTE
If none of the above solutions help, reset your phone by disconnecting the mains power from the base and removing all batteries from handset/s. Reconnect after 15 minutes.
Alternatively please contact Customer Service on 1300 889 785.
