Palm 406-4555A-US Copyright, Disclaimer and Limitation of Liability

Copyright

© 2002 Palm, Inc. All rights reserved. Graffiti, HotSync, MultiMail, the Palm logo, PalmModem, Palm.Net,

and Palm OS are registered trademarks of Palm, Inc. The HotSync logo, Palm, and VersaMail are

trademarks of Palm, Inc. Palm, Inc. uses the Bluetooth trademarks under express license from Bluetooth

SIG, Inc. U.S.A. All other brands are trademarks or registered trademarks of their respective owners.

Disclaimer and Limitation of Liability

Palm, Inc. assumes no responsibility for any damage or loss resulting from the use of this handbook.

Palm, Inc. assumes no responsibility for any loss or claims by third parties which may arise through the use

of this software. Palm, Inc. assumes no responsibility for any damage or loss ca used by deletion of data as

a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on

other media to protect against data loss.

IMPORTANT Please read the End User Software License Agreement with this product before using the

accompanying software program(s). Using any part of the software indicates that you accept the terms of the

End User Software License Agreement.

PN: 406-4555A-US

Contents

Main Copyright Disclaimer and Limitation of Liability Contents Page Page Page About This Book Page CHAPTER 1 Getting Started with Palm V ersaMail Personal E-mail Software Upgrading to the VersaMail application Whats new Installing the VersaMail application To install the VersaMail application (Windows users): Page Page To install the VersaMail application (Mac users): Synchronizing an existing username Upgrading a MultiMail database To upgrade an existing e-mail database for use with the VersaMail application: Getting and installing Documents To Go CHAPTER 2 Using Your Palm Wireless E-Mail Account What is a Palm Wireless e-mail account? Viewing your Palm.com Inbox on your handheld To access your Palm.com account on your handheld and view the Inbox: Receiving e-mail notification Viewing and using the Reminders list To view the Reminders list: To respond to the reminders, do one of the following: Setting notification options for your Palm.com account To set notification options: Changing the notification sound Making your handheld buzz or blink when you get new e-mail To make your handheld buzz or blink when you get new e-mail: Creating a notification filter for e-mail you receive in your Palm.com account To create or edit a notification filter: Viewing your Palm.com e-mail on the Internet To access your Palm.com account on the Internet: Working with your Palm.com mailbox limit Deleting messages from your Palm.com account To delete messages from your Palm.com account on the Internet: Viewing Palm.com e-mail through Microsoft Outlook To access your Palm.com account with Microsoft Outlook: Collecting e-mail from other POP3 accounts into your Palm.com account To set POP mail collection options: Forwarding e-mail from another e-mail account CHAPTER 3 Setting Up and Managing Other E-Mail Accounts Choosing a connection type Creating an e-mail account using the Palm Wireless connection To create an e-mail account using the Palm Wireless connection: Page Page Page Setting outgoing mail options Testing your new account Editing e-mail accounts To select the account to edit: To edit an account: Changing the account username and password To edit the account username and password: Editing the name of the incoming and outgoing mail server To edit mail server settings: Editing mail retrieval options for a POP or IMAP account To edit mail retrieval server options for a POP or IMAP account: Editing outgoing mail options To edit outgoing mail options: Editing a signature Deleting an e-mail account To delete an account: Page CHAPTER 4 Getting, Sending, and Managing E-Mail Getting and reading e-mail Choosing the e-mail account and displaying the Inbox To display an account and its Inbox: Getting e-mail by subject or getting the entire message To get e-mail messages: Page Icons in Palm VersaMail personal e-mail software Reading e-mail Reading messages with a Palm Wireless connection Reading messages with a network connection Viewing other folders To view other folders: Managing columns in the folders list view To display or hide a column in a folders list view: To change the sort order: Moving e-mail between folders To move one e-mail: To move multiple e-mail messages: Creating and editing mail folders Creating and editing folders with a Palm Wireless co nnection To create and edit e-mail folders for a Palm Wireless connection: Creating and editing folders with a network connection To create and edit e-mail folders for a Palm Wireless connection: Creating and sending new e-mail To create a new e-mail message: Addressing a message by typing the address To enter the address: Addressing a message using Address Book To use an address from Address Book: Using Smart Addressing to address a message To use Smart Addressing to address a message: Turning Smart Addressing on or off To turn Smart Addressing on or off in VersaMail Preferences: Composing and sending e-mail To compose the rest of the e-mail and send it: Completing drafts Attaching a personal signature To create a personal signature: Forwarding e-mail To forward an e-mail message: Replying to e-mail To reply to a message that you are reading: To reply to an e-mail message from the folders list: Working with attachments Viewing attachments on your handheld To view an attachment: Page Saving attachments to an expansion card To save an attachment to an expansion card: Attaching files to e-mail To attach a file to a message: Uploading attachments from an expansion card To upload an attachment from an expansion card: Page Forwarding an attachment To forward a message with an attachment: Deleting messages To delete one or more messages: To delete messages before a certain date: Emptying the trash To empty the trash: To have the trash emptied automatically: Marking messages as read or unread To mark messages as read or unread: Page Setting preferences for getting and deleting mail To set mail preferences: Adding or updating an Address Book entry directly from a message To add a new Address Book entry: Page Page CHAPTER 5 Synchronizing E-Mail Between the Handheld and the Desktop Configuring an account in HotSync Manager To start PalmVersaMail HotSync Conduit Setting synchronization options and account settings To configure an account and set the synchronization options: Page Page Page Page Verifying handheld account settings before synchronizing accounts Configuring Microsoft Outlook To configure Microsoft Outlook: Configuring Microsoft Outlook Express To configure Outlook Express: Configuring Eudora To set up MAPI in Eudora: Converting attached files To turn off attachment conversion plug-ins: Page Synchronizing an account To select which accounts are synchronized during a HotSync operation: CHAPTER 6 Going Beyond the Basics Managing mail filters Creating mail filters To create a filter: Page Turning filters on and off To turn a filter on or off: Editing or deleting a filter To edit or delete a filter: Creating a synchronize-only account To create a synchronize-only e-mail account: Page Page Page Setting outgoing mail options Configuring your synchronize-only account Setting up an account with a network connection Creating a network e-mail account To create a network e-mail account: Page Page Page Setting outgoing mail options Page Setting VersaMail connection preferences To set network connection preferences: Testing your new account Setting network and connection preferences Setting network preferences To select or create a service: Entering a username To enter a username: Entering a password To enter a password: Selecting a connection To select a connection: Adding telephone settings To enter your server phone number: Entering a prefix To enter a prefix: Disabling call waiting To disable call waiting: Using a calling card To use a calling card: Setting connection preferences Editing connections To edit the IR-to-phone connection: Selecting a different service for a given e-mail account Page Managing mail settings To select the account whose settings you want to manage: To change the protocol type: To change your username or password: To set a default service for this account (different from the default service for your handheld): To change e-mail address/mail server settings: To change incoming mail server settings: To set outgoing mail server (SMTP) settings: To set additional outgoing mail options: Adding APOP to an account To edit an account and add APOP: Page Adding ESMTP to an account To edit an account and add ESMTP: Copying text from an e-mail message for use in other applications To copy text from an e-mail message: To paste the text elsewhere in the VersaMail applica tion or in another application: Using the command bar To access the command bar on your handheld: E-mail header details Backing up mail databases To back up an e-mail database: Using wireless IMAP folder synchronization To wirelessly synchronize a single pair of handheld/mail server IMAP folders: To synchronize multiple pairs of IMAP folders: Accessing corporate e-mail Using Palm Desktop Link Page To use a keyboard shortcut: Index A B C D E F G H I K L M N O R S T U V W Y