Troubleshooting Useful Information Getting Started
Appendix
Troubleshooting (Basic)
Starting Up
“Remove disks or other | z A floppy disk in the drive or USB memory is connected, and it does not contain sys- |
media. Press any key to | tem startup information. Remove the floppy disk and USB memory, then press any |
restart” or a similar mes- | key. |
sage appears. | z If a device is connected to the USB port, disconnect the device, or set [USB Port] or |
| [Legacy USB Support] to [Disabled] in the [Advanced] menu of the Setup Utility. |
| z If a device is connected to the ExpressCard slot, disconnect the device, or set [Express- |
| Card Slot] to [Disabled] in the [Advanced] menu of the Setup Utility. |
| z <Only for model with ExpressCard slot> |
| If the problem persists after removing the disk, it may be a hard disk failure. Contact |
| Panasonic Technical Support (Î page 33). |
Windows startup and opera- | z Press | F9 | in the Setup Utility (Î | Reference Manual “Setup Utility”) to return the |
tion is slow. | Setup Utility settings (excluding the passwords) to the default values. Start the | |||
| Setup Utility and make the settings again. (Note that the processing speed depends | |||
| on the application software, so this procedure may not make Windows faster.) | |||
zIf you installed a resident software after purchase, turn off the residence.
z
Disable Indexing Service in the following menu.
Click [start] - [Search] - [Change preferences] - [With Indexing Service (for faster local searches)].
The date and time are incor- | z Make the correct settings. | |
rect. | Click | (Start) - [Control Panel] - [Clock, Language, and Region] - |
| [Date and Time]. | |
| Click [start] - [Control Panel] - [Date, Time, Language, and Regional | |
| Options] - [Date and Time]. | |
zIf the problem persists, the internal clock battery may need to be replaced. Contact Panasonic Technical Support (Î page 33).
zWhen the computer is connected to LAN, check the date and time of the server.
zThe 2100 A.D. or later year will not be correctly recognized on this computer.
[Executing Battery Recali- | z The Battery Recalibration was canceled before Windows was shut down last time. | ||||
bration] screen appears. | To start up Windows, turn off the computer by the power switch, and then turn on. | ||||
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[Enter Password] does not | z Select [Enabled] in [Password On Resume] in the [Security] menu of the Setup Utility | ||||
appear when resuming from | (Î | Reference Manual “Setup Utility”). | |||
sleep ( | )/ | ||||
z The Windows password can be used instead of the password set in the Setup Utility. | |||||
standby ( | )/ |
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| |
hibernation. |
| A Click | (Start) - [Control Panel] - [User Accounts and Family Safety] - [Add or | ||
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| remove user accounts] and select the account, and set the password. | ||
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| B Click | (Start) - [Control Panel] - [System and Security] - [Power Options] - | ||
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| [Require a password on wakeup] and add a check mark for [Require a | ||
|
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| password]. | ||
| A Click [start] - [Control Panel] - [User Accounts] and select the account, and set |
| the password. |
| B Click [start] - [Control Panel] - [Performance and Maintenance] - [Power Options] |
| - [Advanced] and add a check mark for [Prompt for password when computer |
| resumes from standby]. |
Cannot resume. | z An error may occur when the computer automatically enters the sleep or hibernation |
| mode while the screen saver is active. In this case, turn off the screen saver or change |
| the pattern of the screen saver. |
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