Troubleshooting Useful Information Getting Started
Appendix
Troubleshooting (Basic)
Display
The screen is dark. | z The screen is darker when the AC adaptor is not connected. Press | Fn | + | F2 | and adjust | ||||||||
| the brightness. As you increase the brightness, battery consumption increases. | ||||||||||||
| You can separately set the brightness for when the AC adaptor is connected and | ||||||||||||
| when not connected. |
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| z Press Fn + F8 to turn off the concealed mode. |
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The screen is disordered. | z Changing the number of display colors and resolution may affect the screen. Restart | ||||||||||||
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| z Connecting/disconnecting an external display may affect the screen. Restart the | ||||||||||||
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| z Resuming from sleep ( | ) /standby ( | ) or hibernation may | ||||||||||
| affect the screen of the external display. Restart the computer. | ||||||||||||
During Simultaneous dis- | z When using the Extended Desktop, use the same display colors for the external dis- | ||||||||||||
play, one of the screens | play as those used by the LCD. |
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becomes disordered. | If you continue to experience problems, try changing the display. | ||||||||||||
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| Click [start] - [Control Panel] - [Other Control Panel Options] - [Intel(R) Graphics and | ||||||||||||
| Media] - [Display]. |
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| z Simultaneous display cannot be used until Windows startup is complete (during | ||||||||||||
| Setup Utility, etc.). |
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| z When the [Command Prompt] is set to “Full Screen” by pressing |
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| Alt | Enter | |||||||||||
| picture is displayed on one of the screens only. When the window display is restored | ||||||||||||
| by pressing Alt + |
| , the picture is displayed on both screens. | ||||||||||
| Enter | ||||||||||||
The external display does | z If the external display does not support the power saving function, it may not work nor- | ||||||||||||
not work normally. | mally when the computer enters the power saving mode. Turn off the external display. | ||||||||||||
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Touch Pad / Touchscreen (only for model with touchscreen)
The cursor does not work. | z When using the external mouse, connect it correctly. | ||||||||||||||
| z Restart the computer using the keyboard. | ||||||||||||||
| Press |
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| and press |
| twice, and press |
| to select [Restart] and press |
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| Î | Ï | Enter | |||||||||
| Press |
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| , and |
| to select [Restart]. | |||||||
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| z If the | computer does not respond to keyboard commands, read “No response” | |||||||||||||
| (Î page 25). | ||||||||||||||
Cannot input using the | z Set [Touch Pad] to [Enabled] in the [Main] menu of the Setup Utility. | ||||||||||||||
touch pad. | z The drivers for some mice may disable the touch pad. Check your mouse’s operat- | ||||||||||||||
| ing instructions. | ||||||||||||||
<Only for model with touch |
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screen> | z Set [Touchscreen Mode] to [Auto] or [Tablet] in the [Main] menu of the Setup Utility. | ||||||||||||||
Cannot input using the |
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touchscreen. | z Set [Touchscreen Mode] to [Auto] or [Touchscreen Mode] in the [Main] menu of the | ||||||||||||||
| Setup Utility. | ||||||||||||||
Cannot point the correct | z Perform the touchscreen calibration (Î page 14). | ||||||||||||||
position using the included |
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stylus. |
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24
