36
Troubleshooting
CQ-5800U

If You Suspect Something Wrong

Check and take steps as described below.
If the described suggestions do not solve the problem, it is
recommended to take the unit to your nearest authorized Panasonic
Servicenter. The product should be serviced only by qualified personnel.
Please refer the checking and the repair to professionals. Panasonic
shall not be liable for any accidents arising out of neglect of checking the
unit or your own repair after your checking.
Never take measures especially for those other than indicated by ital-
icletters in “Possible Solution” described below because those are
too dangerous for users to handle themselves.
Warning
¡Do not use the unit in an irregular condition, for
example, without sound, or with smoke or a foul
smell, which can cause ignition or electric shock.
Immediately stop using the unit and consult your
dealer.
¡Never try to repair the unit by yourself because it is
dangerous to do so.
Problem Possible causeaPossible solution

No power to the unit

The power cord (battery, power and ground) is connected in the wrong way.
aCheck the wiring.
Fuse blows out.
aEliminate the cause of fuse blowout and replace the fuse with new one.
Consult your dealer.

Sound is not generated.

MUTE is set to ON.
aSet MUTE to OFF.
There is contact between the external mute lead and the chassis.
aConnect the external mute lead correctly. If the lead is unused, insulate it.
The wiring of speaker lines are not correct, or a break or poor contact arises.
aCheck the wiring in accordance with the wiring diagram.

Noise

There is an electromagnetic-wave generator such as a cellular phone near the unit or
its electrical lines.
aKeep an electromagnetic-wave generator such as a cellular phone away from
the unit and the wiring of the unit. In case that noise cannot be eliminated
due to the wiring harness of the car, consult your dealer.
The contact of the ground lead is poor.
aMake sure that the ground lead is connected to an unpainted part of the chas-
sis securely.

Noise is made in step with

engine revolutions.

Alternator noise comes from the car.
aChange the wiring position of the ground lead.
aMount a noise filter on the power supply.

Common

Some operations are not

executable.

Some operations are not executable in particular modes such as menu mode.
aRead the operating instructions carefully and cancel the mode. If the unit is
still out of order, consult your dealer.