Hitachi 3300MFP manual 208 16 Troubleshooting network problems

Models: 3300MFP

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Error Code and Message

Description

 

 

1C

The file server does not have a print server object that corresponds to the

PRINT SERVER NO

specified NetWare node name. Use printer installation software, a NetWare

DEFINED

utility (such as PCONSOLE), or another tool to create the print server

 

object.

 

Note: When the print server is configured for multiple file servers, the error

 

is only displayed on the configuration page if none of the file servers was

 

successfully connected.

 

 

1D

Remote Printer mode error. The print server was unable to establish an

UNABLE TO CONNECT TO

SPX connection with the NetWare print server. Make sure that the NetWare

SERVER

print server is running and that all cables and routers are functioning

 

correctly.

 

 

1E

The SPX connection to the print server was lost when the print server

FAIL RESERVING PRINTER

attempted to reserve the printer number. This indicates a possible network

NUM

problem, or a problem with the print server. Make sure all cables and

 

routers are functioning correctly. Try restarting the print server.

 

 

1F

A failure was detected when selecting the buffer size to be used when

ERR NEGOTIATING BUFFER

reading print data from the file server. This may indicate a network problem.

SIZE

Note: When the print server is configured for multiple file servers, the error

 

 

is only displayed on the configuration page if none of the file servers was

 

successfully connected.

 

 

20

A failure was detected when the print server tried to log onto the file server.

UNABLE TO LOGIN

This could be caused by the print server object not existing on the file

 

server, or by a security check that prevents the print server from logging in.

 

Make sure the file server name and print server object name are correct.

 

Use PCONSOLE to erase the password for the print server object. Create a

 

new print server object.

 

Note: When the print server is configured for multiple file servers, the error

 

is only displayed on the configuration page if none of the file servers was

 

successfully connected.

 

 

21

A failure was detected when the print server tried to set the password for

UNABLE TO SET PASSWORD

the print server object. (Whenever the print server is able to log in without a

 

password, it sets the password automatically.) This indicates a networking

 

or security problem. Create a new print server object.

 

Note: When the print server is configured for multiple file servers, the error

 

is only displayed on the configuration page if none of the file servers was

 

successfully connected.

 

 

22

Queue Server mode error. The print server could not establish an NCP

UNABLE TO CONNECT TO

connection to the file server. Make sure that the correct file servers are

SERVER

connected.

 

Note: When the print server is configured for multiple file servers, the error

 

is only displayed on the configuration page if none of the file servers was

 

successfully connected.

208 16 Troubleshooting network problems

EN

Page 210
Image 210
Hitachi 3300MFP manual 208 16 Troubleshooting network problems