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Changing the printer separation pad
If your input tray feeds more than one page at a time, you might need to change the printer separation pad. Recurring feed problems indicate that the printer separation pad is worn. If your product is under warranty, call support. If your product is not under warranty, see Ordering
HP parts and accessories to order a new printer separation pad.
Note | Before you change the separation pad, clean the pickup roller. See Cleaning the pickup roller for |
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To change the printer separation pad
1Unplug the power cord from the printer, and allow the printer to cool.
2Verify the power is off.
Note
If you have a 220V product, turn off the power switch.
3Remove the input trays.
4Find the blue separation pad.
5To pry the separation pad up from the
Note
Touching the black sponge roller may damage the product.
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EN | Changing the printer separation pad 129 |