●Copy from the flatbed scanner. This will produce a higher quality copy than copying from the ADF.
●Use quality originals.
●Load the media correctly. If the media is loaded incorrectly, it might skew, causing unclear images and problems with the OCR application. See Installing and loading the media input trays for instructions.
●Open or close the
●If your product frequently feeds more than one page at a time, replace the separation pad. For more information, see Changing the printer separation pad.
●Use or make a carrier sheet to protect your originals.
Note | Recurring feed problems indicate the copier/separation pad is worn. See Ordering HP parts and |
| accessories to order a new separation pad. See Changing the printer separation pad for more |
| information about replacing the separation pad. |
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Clearing ADF media jams
To clear a media jam from the ADF
Occasionally, media becomes jammed during a copy, scan, or fax job. Some of the causes include the following:
●The ADF input tray is loaded improperly or is too full. See Loading originals to copy or scan for more information.
●The media does not meet HP specifications. See Selecting media for the ADF for more information.
You are notified of a media jam by an error in the software and a Document Feeder Jam message in the control panel display.
Typical ADF jam locations
●Input tray areas: If the page is still sticking out of the input tray, gently try to remove it from the input tray without tearing the page. If you feel resistance, see Removing a jammed ADF page for instructions.
●Output paths: If the page is sticking out of the output bin, gently try to remove it without tearing the page. If you feel resistance, see Removing a jammed ADF page for instructions.
●Intermediate location: If the page is sticking out of both the input tray and into the output area, see Removing a jammed ADF page for instructions.
EN | Clearing ADF media jams 169 |
