Troubleshooting guide

Play

 

Page

Play fails to start even when

Insert the disc correctly with the label facing up.

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[1] (PLAY) is pressed.

The disc is dirty.

10

Play starts but then stops

You tried to play a blank disc or disc unplayable on this unit.

4–6

immediately.

You tried to play a +RW that needs to be finalised on the equipment used for recording.

 

You may be able to copy a “One time only recording” title that was recorded to DVD-RAM

 

using a different Panasonic DVD Recorder to this unit’s HDD, but play is not possible due to

 

 

copyright protection.

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When recording to DVD-RAM using “EP (8 Hours)” mode, play may not be possible on DVD

 

players that are compatible with DVD-RAM. In this case use “EP (6 Hours)” mode.

 

You cannot play discs during DV automatic recording.

 

If playing DivX VOD content, refer to the homepage where you purchased it. (DivX)

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Audio and video momentarily

This occurs between playlist chapters.

pause.

This occurs between chapters and with partially deleted titles on finalised DVD-R, DVD-R DL,

 

DVD-RW (DVD-Video format), +R, +R DL and +RW that have been copied using the high

 

 

speed mode.

 

This occurs as scenes change during Quick View.

 

[-R]DL] [+R]DL] When playing a title recorded on both layers, the unit automatically switches

5

 

between layers and plays the title in the same way as a normal programme. However, video

 

 

and audio may momentarily cut out when the unit is switching layers.

 

 

 

 

DVD-Video is not played.

You have set a ratings level to limit DVD-Video play. Change this setting.

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Alternative soundtrack and

The languages are not recorded on the disc.

subtitles cannot be selected.

You may not be able to use the on-screen menus to change the soundtrack and subtitles on

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some discs. Use the disc’s menus to make changes.

 

 

 

 

No subtitles.

Subtitles are not recorded on the disc.

 

Turn the subtitles on. Set “Subtitle” on the on-screen menu to “On”.

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Angle cannot be changed.

Angles can only be changed during scenes where different angles are recorded.

 

 

 

You have forgotten your ratings

The ratings level returns to the factory preset. While the disc tray is open, press and hold

password.

[¥ REC] and [1] (PLAY) on the main unit at the same time for 5 or more seconds (“INIT” will

 

You want to cancel the ratings

appear on the unit’s display).

 

level.

 

 

Quick View does not work.

This does not work when audio is other than Dolby Digital.

 

This does not work when recording is in XP or FR mode.

 

 

 

The resume play function does

Memorized positions are cancelled when

not work.

–press [] several times.

 

 

–open the disc tray (excluding [HDD]).

 

 

[CD] [VCD] turn off the power.

 

 

–if a recording or timer recording was executed.

 

The Video CD picture does not

When connecting to Multi-system TV, select “NTSC” in “TV System” in the Setup menu.

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display properly.

When connecting to PAL TV, the lower part of the picture cannot be displayed correctly during

 

search.

 

 

 

 

Time Slip, Manual Skip, etc. does

These functions do not work with finalised discs.

not work.

Time Slip does not work when the unit’s “TV System” settings are different from the title

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recorded on the disc.

 

It takes time before play starts.

This is normal on DivX video. (DivX)

 

 

 

Picture stops.

Picture may stop if the DivX files are greater than 2 GB. (DivX)

Cannot see the beginning of the

(If connecting to a TV that supports VIERA Link with an HDMI cable)

title played.

When the TV is set to off and [1] (PLAY) is pressed on this unit’s remote control to start play,

 

 

the TV power will automatically turn on, but you may not be able to see the beginning of the

 

 

title played until the picture is displayed on the TV. Using [:], return to the beginning of the

 

 

title.

 

 

 

 

Edit

 

 

 

 

 

Available disc space does not

Available disc space does not increase after deleting on DVD-R, DVD-R DL, +R or +R DL.

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increase even after deleting a

Disc space increases only when the last recorded title is deleted on DVD-RW (DVD-Video

title.

format) and +RW. The disc space does not increase when any other titles are deleted.

 

Cannot edit.

You may not be able to edit on the HDD if there is no available space.

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Delete any unwanted titles to create empty space.

 

 

 

 

Cannot format.

The disc is dirty. Wipe with a damp cloth and then wipe dry.

10

 

You tried formatting a disc that you may not be able to use in this unit.

4–6

Cannot create chapters.

The unit writes the chapter division information to the disc when you turn it off or remove the

Cannot mark the start point or

disc. The information is not written if there is an interruption to the power before this.

These operations are not possible with still pictures.

the end point during “Partial

You cannot set points if they are too close to each other. You cannot set an end point before a

Delete” operation.

start point.

 

 

 

 

Cannot delete chapters.

When the chapter is too short to delete, use “Combine Chapters” to make the chapter longer.

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Cannot create a playlist.

You cannot select all the chapters at once in a title if the title also includes still pictures. Select

 

them individually.

 

 

 

 

RQT8881

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Panasonic DMR-EH575 Play Play fails to start even when, Play is pressed, Play starts but then stops, Immediately, Pause