Panasonic DMR-EH75V warranty Troubleshooting guide, Although initial setup for the TV

Models: DMR-EH75V

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Although initial setup for the TV

TV Guide On Screen® system

 

Page

Although initial setup for the TV

Leave the unit turned off for at least 24 hours.

Guide On Screen® system was

Initial setup was done incorrectly. (e.g, The user entered the wrong country, ZIP/postal code

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completed hours ago, program

or cable box information.) Select “Change system settings” menu and verify the data entered

 

listings does not display when

during initial setup. If the settings are wrong, set up the TV Guide On Screen® system again.

 

[TV GUIDE] is pressed.

Check the connection and set up the TV Guide On Screen® system again.

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If you connect a cable box and/or a DirecTV receiver

 

 

- the output terminal of the cable box and/or the DirecTV receiver is connected to this unit’s

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RF IN or IN3 terminal

 

 

- the IR Blaster is correctly connected and installed

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- the cable box and/or the DirecTV receiver is turned on

 

If you do not connect a cable box and a DirecTV receiver

 

 

- the antenna cable is connected to this unit’s RF IN terminal

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The program listings was temporarily unavailable in your area (Wait another 24 hours or Redo

 

setup).

 

 

The program listings is not available in your area. Set the unit using “Set Channels

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Automatically”. Note that you can only manually set scheduled recording after you set the unit

 

 

using “Set Channels Automatically”.

 

 

Consult your service provider if you are using a cable box or a satellite receiver.

 

The TV Guide On Screen® system may not be able to receive the program listings data if

 

reception is poor. This may be improved by using a booster. Consult your dealer.

 

The TV Guide On Screen® system is only supported by selected DirecTV receivers, using 480i

 

mode.

 

If you are watching DirecTV in 4:3 aspect with the side panel, set the side panel to “Off” on the

 

DirecTV receiver in order to correctly receive program listings.

 

“Cable code -INCOMPLETE-”

The unit cannot find the correct IR code for the cable box. Consult your service provider.

appears in the TV Guide On

 

 

Screen® system setup.

 

 

Some or all of the channels

For a newly installed unit, the TV Guide On Screen® system may not have been given enough

display “No Listing”.

time to download the initial data. This procedure can only occur when the unit is in standby

 

 

mode for a period of 24 hours. (During this time, do not turn on the unit as the download will be

 

 

interrupted.) Once the procedure takes place the phrase “No Listing” will be replaced with

 

 

program information.

 

 

The channel(s) in question was (were) recently turned “ON” (in the CHANNEL EDITOR

 

screen); however, TV Guide On Screen® system has yet to receive channel data for this

 

 

channel. Leave the unit in standby mode.

 

 

Immediately after beginning use there are several days of blank listings. You can display the

 

program listings for up to the next 8 days without any blank listings by downloading program

 

 

listings continuously over several days.

 

 

The unit was left turned on for an extended period of time and the TV Guide On Screen®

 

system was unable to receive program listings data. Press [Í, DVD/VHS POWER] to set the

 

 

unit in standby mode when not in use.

 

During the data download the station from which data is downloaded had an unscheduled

 

power outage.

 

If using an over-the-air antenna, marginally poor reception can cause some of the data to be

 

missed.

 

If using a cable box and/or a satellite receiver, it was accidentally turned off. In installations

 

using a cable box and/or a satellite receiver, the box must be left on continuously.

 

Cannot receive some channels

Cable TV subscribers receive channel data for all available channels your cable TV provider

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displayed on the program

offers. In order to view all the channels, you’d also have to subscribe to all the channels. If you

 

listings.

are connected to an over-the-air antenna the channel data you receive often represents a

 

 

viewing area larger than you would typically be able to receive. Your location, the type of TV

 

 

antenna you are using and your distance from each station’s transmitting antenna will all

 

 

determine which channels are viewable from your location. Once you’ve determined which

 

 

channels can be received, all others can be removed from the program listings. Set these

 

 

channels to “OFF” in the CHANNEL EDITOR screen.

 

 

 

 

Some over-the-air or cable

Presently, the TV Guide On Screen® system does not list all channels in any given broadcast

channels are not listed on the

area. As a result, channels are selected primarily on a “majority rules” basis. Channels with

 

program listings and even on the

the highest potential viewership are given top priority.

 

CHANNEL EDITOR screen.

Data for local programming which is not provided to TV Guide’s data distribution network

 

would also not be available.

 

The program highlighted doesn’t

The data entered during the initial setup was incorrect (e.g., The user entered the wrong ZIP/

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match up with the video window

postal code or selected the incorrect channel line-up). Select “Change system settings” menu

 

on the TV screen.

and verify the data entered during initial setup. If the settings are wrong, set up the TV Guide

 

The unit doesn’t change

On Screen® system again.

 

The Video window is locked to remain on the channel you were previously watching.

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channels or it changes to the

The station in question may have made recent program schedule changes and the TV Guide

wrong channel.

On Screen® system has not yet been updated.

 

Some channels are listed on the

 

The cable company has not yet informed industry sources of their channel line-up changes.

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wrong number.

Use the CHANNEL EDITOR feature to make adjustments.

 

 

 

 

 

 

 

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Troubleshooting guide

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RQT8346

Page 89
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Panasonic DMR-EH75V warranty Troubleshooting guide, Although initial setup for the TV, completed hours ago, program