Panasonic DMR-EH75V warranty Messages/Troubleshooting guide

Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the chart do not solve the problem, refer to the “Customer Services Directory” on page 95.

The following do not indicate a problem with this unit:

≥Regular disc rotating sounds.	≥Operations do not work due to a poor-quality disc. (Try again using a
≥Poor reception due to atmospheric conditions.	Panasonic disc.)
≥Image disturbance during search.	≥The unit freezes due to one of its safety devices being activated.
≥Interruptions in reception due to periodic satellite broadcasting	(Press and hold [POWER Í/I] on the main unit for 10 seconds.)
breaks.	≥When the HDD has been automatically placed in the SLEEP mode
≥A sound is heard when the HDD goes into SLEEP mode, or	(l 10), or the unit is turned on or off, there may be an unexpected
operations are slow to respond in SLEEP mode.	sound. This does not indicate a problem with this unit.

To reset this unit			Page
To return the channel settings	≥Press and hold [CH, W] and [CH, X] on the main unit for about 5 seconds.		—
and clock to the factory preset	(Current channel line-up and program listings are cleared.)
(No setting)
To return all the settings other	≥Select “Yes” in “Restore Default Settings” in the Setup menu.		74
than the main ones to the factory	This returns all values in the Setup menus, except for the clock, channel settings, ratings level,
preset	and on-screen language, to the default settings.
To reset the ratings level settings	≥While the disc tray is open, press [DRIVE SELECT] to select the DVD drive then press and		—
	hold [¥, REC] and [1] on the main unit at the same time for 5 or more seconds.
To restore the unit if it freezes	≥Press and hold [POWER Í/I] on the main unit for 10 seconds. (The settings remain.)		—
due to one of the safety devices
being activated
Power
No power.	≥Insert the AC power supply cord securely into a known active AC outlet.		16–18
The unit switches to standby	≥This is a power saving feature. It can be changed if desired using “Off Timer” in the Setup		74
mode.	menu.
	≥One of the unit’s safety devices is activated. Press [POWER Í/I] on the main unit to turn the		—
	unit on.
Displays
The display is dim.	≥Change “FL Display” in the Setup menu.		76
“12:00A” is flashing on the unit’s	≥After setting the TV Guide On Screen® system, wait until the clock is downloaded. (The		—
display.	flashing “12:00A” will change to the current time.)
	≥If the unit's display does not change to the current time even after waiting, we recommend that		25
	you set the clock using “Set Clock Manually”.
	≥If you do not want to use the TV Guide On Screen® system, set the clock with “Set Clock		79
	Automatically”.
Compared to the actual recorded	≥The displayed recording/play time is converted from the number of frames at 29.97 frames		—
time, the elapsed time displayed	(equal to 0.999 seconds) to one second. There will be a slight difference between the time
is less.	displayed and the actual elapsed time (e.g., actual one-hour elapsed time may display as
	approximately 59 minutes 56 seconds). This does not affect the recording.
The time recorded on the disc	≥Times shown may disagree with actual times.		—
and the available time shown do	≥Even if you delete recorded content from the DVD-R,DVD-R DL, +R or +R DL there is no		—
not add up.	increase in disc space.
The play time shown for MP3	≥Available recording space on DVD-RW (DVD-Video format) or +RW increases only when the		—
does not agree with the actual	last recorded title is deleted. It does not increase if other titles are deleted.
time.	≥More disc space than the actual recording time is used after recording or editing the DVD-R,		—
	DVD-R DL, +R or +R DL 200 times or more.
	≥While searching, the elapsed time may not display correctly.		—
“U61” or “U88” is displayed and	≥The unit is carrying out the recovery process. Do the following to eject the disc.		—
the disc cannot be ejected.	[1]	Press [POWER Í/I] on the main unit to switch the unit to standby.
		If the unit doesn’t switch to standby, press and hold [POWER Í/I] on the main unit for about
		10 seconds. The unit is forcibly switched to standby.
	[2]	While the unit is off, press and hold [∫] and [CH, W] on the main unit at the same time for
		about 5 seconds. Remove the disc.
		Continued on	next page

Messages/Troubleshooting guide

85

RQT8346