Problems Solving 9 Chapter

Info. code

Problem

Action

 

Refer to

 

 

 

 

 

 

495

Telephone line disconnected.

Check with the other party.

 

 

 

 

 

 

 

 

 

 

 

 

501/502/503/

Communication error occurred

Check with the other party.

 

 

 

 

 

 

504

using the internal V.34 modem.

 

 

 

 

 

 

 

 

 

 

540/541/542/

Communication error occurred

Reload the document and send again.

 

 

 

 

 

 

543/544

while transmitting.

Check with the other party.

 

 

 

 

 

 

 

 

 

550

Telephone line disconnected.

Check with the other party.

 

 

 

 

 

 

 

 

 

 

 

 

552/553/554/

Communication error occurred

Check with the other party.

 

 

 

 

 

 

555

while receiving.

 

 

 

 

 

 

 

 

 

 

580

Sub-address transmission to a

Check the remote station.

 

 

 

 

 

 

 

unit that has no Sub-address

 

 

 

 

 

function.

 

 

 

 

 

 

 

 

 

 

581

Sub-address Password

Check the remote station.

 

 

 

 

 

 

 

transmission to a unit that has

 

 

 

 

 

no Password Sub-address

 

 

 

 

 

function.

 

 

 

 

 

 

 

 

 

 

623

No document is loaded in the

Resend the documents.

 

 

 

 

 

 

 

ADF.

 

 

 

 

 

 

 

 

 

 

630

Redial was not successful due to

Reload the document and send again.

 

 

 

 

 

 

 

a busy line.

 

 

 

 

 

 

 

 

 

 

631/700

During dialling, the Stop key

Reload the document and send again.

 

 

 

 

 

 

 

was pressed.

 

 

 

 

 

 

 

 

 

 

634

Redial was not successful due to

Check the telephone number, and send again.

Operating

 

no response from the called

Change the setting of the Function Parameter

Instructions (For

 

station or wrong number dialled.

“68 Dial Tone Check” (Fax/Email Settings >

Function

 

If a dial tone is not detected, the

Fax Parameters) to “Off”.

Parameters)

 

machine does not transmit.

 

 

 

 

 

Note: If busy tone was not

 

 

 

 

 

detected, the machine will

 

 

 

 

 

only redial once.

 

 

 

 

 

 

 

 

 

 

638

Power failure occurred during

Check the power cord and plug.

 

 

 

 

 

 

 

the communication.

 

 

 

 

 

 

 

 

 

 

711

Incorrect LDAP settings

Check the LDAP server name, LDAP log-in

Operating

 

 

name, LDAP password, and LDAP search

Instructions (For

 

 

base.

Function

 

 

 

Parameters)

 

 

 

 

 

 

712

Incorrect Email address

Check the registered Email address.

Operating

 

 

Check the IP Address of the SMTP server with

Instructions (For

 

 

the network administrator.

Setting Up)

 

 

 

 

 

 

714

Cannot log on to the LAN.

Check the 10Base-T/100Base-TX cable

Operating

 

 

connection. An unexpected LAN problem

Instructions (For

 

 

occurred. Contact the network administrator.

Setting Up)

 

 

 

 

 

 

715

TCP/IP connection timed out.

Check the Internet Fax parameter settings.

Operating

 

 

Verify the IP Address, Default Gateway IP

Instructions (For

 

 

Address, and SMTP server IP Address.

Setting Up)

 

 

 

 

 

 

214