Panasonic DVD-RP82 warranty Troubleshooting guide, Power, Operation, Picture

Troubleshooting guide

Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem:

In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or e-mail consumerproducts@panasonic.com, or web site (http://www.panasonic.com).

In Canada, contact Panasonic Canada Inc. Customer Care Centre at 1-800-561-5505, web site (www.panasonic.ca), or an authorized Servicentre closest to you.

In other areas, consult your dealer.

		Power		Page
		No power.	≥Insert the AC power supply cord securely into the household AC outlet.	6
		The unit is automatically	≥To conserve power, the unit automatically switches to standby after approximately 30 minutes in	–
		switched to the standby mode.	the stop mode. Turn the power back to ON.	11
			≥The unit was switched to standby by the SLEEP timer.
		Operation
		No response when buttons	≥Some operations may be prohibited by the disc.	–
		pressed.	≥The unit may not be operating properly due to lightning, static electricity or some other external factor.	–
			Reset procedure:
			Press [POWER Í] to switch the unit to the standby mode and then back to ON.
			Alternatively, press [POWER Í] to switch the unit to the standby mode, disconnect the AC power
			supply cord, and then reconnect it.
		No operations can be performed	≥Check that the batteries are installed correctly.	8
		with the remote control.	≥The batteries are depleted: Replace them with new ones.	8
			≥Point the remote control at the remote control signal sensor and operate.	8
		Play doesn’t start (or stops	≥Condensation has formed: Wait 1 to 2 hours for it to evaporate.	–
		immediately) when you press	≥This unit cannot play discs other than the ones listed in these operating instructions.	5
		[1] (PLAY) .	≥You can only play DVD-Video if their region number is the same or includes the same region number as	Cover
			the unit or if the DVD-Video is marked “ALL”. Confirm the region number for the unit on the rear panel.	5
			≥The disc may be dirty and require cleaning.
			≥Ensure that the disc is installed with the label of the side to be played facing upwards.	10
			≥Check that the DVD-RAM has something recorded on it.	–
		Cannot select alternative	≥This function is dependent on software availability.	–
		languages.	≥Try selecting from the disc’s menu if one is available.	10
		No menu play.	≥This function is dependent on software availability.	–
		No subtitles.	≥This function is dependent on software availability.	–
Reference			≥Subtitles are cleared from the television. Display the subtitles.	17
		Soundtrack and/or subtitle	≥This function is dependent on software availability.	–
		language is not the one selected
		with the SETUP menus.
		Cannot change angle.	≥This function is dependent on software availability. Even if a disc has a number of angles	–
			recorded, these angles may be recorded for specific scenes only.
		DIALOGUE ENHANCER has no	≥This feature does not work when the unit is outputting bitstream signals.	–
		effect.
		You have forgotten your ratings	≥While stopped, press and hold [:] and [;] on the unit and then also press and hold [<]	–
		password.	on the unit until “Initialized” disappears from the television. Turn the unit off and on again.
		Reset all the settings to Factory	All settings will return to the default values.
		Preset.
		The progressive out indicator	≥Go to Video in the SETUP menus, and select “Enable” in “Progressive Out”.	21
		does not light.
		Picture
		Picture distorted.	≥Some distortion is normal during SEARCH.	–
			≥The screen may be disrupted briefly when you turn off the AUDIO ONLY feature.	–
			≥[For\U.S.A.\and\Canada]	–
			If “This disc is PAL system. The output is sound only.” is on the television, then you have loaded a
			PAL system DVD-Audio and only the audio portion of the disc can be played.
		No picture.	≥Check the connection.	6
			≥Make sure the television is on.	–
			≥Ensure the television’s video input setting (e.g., VIDEO 1) is correct.	–
		The picture shown on the	≥Go to Video in the SETUP menus, and change “TV Aspect” to suit your television.	9, 21
		television is not normal.	≥Use the television to change the aspect to the correct one.
		(The sides of the picture are cut	If your television cannot change the aspect when input is progressive, press	10
		off, the picture is stretched	[PROGRESSIVE OUT] so the indicator goes out. Output will now be interlace.
		horizontally, or black bands	≥The 4:3 TV ZOOM function is on.	17
		appear at the top and bottom of	≥Ensure that the unit is connected directly to the television, and is not connected through a video	6
		the screen.)	cassette recorder.	6
			≥Connect to the component video (480P) input terminals on a television compatible with this unit’s
			copy guard system. You cannot view progressive video if your television is not compatible.
		There is ghosting when	≥Press [PROGRESSIVE OUT] so the indicator goes out. This problem is caused by the editing	10
		progressive output is on.	method or material used on DVD-Video, but should be corrected if you use interlace output.
		Picture quality is poor.	≥Check the settings in the On-Screen Menu Icons’ Picture Menu.	20
		The picture is off center when	≥Adjust the horizontal position in the On-Screen Menu Icons’ Picture Menu.	20
		progressive output is on.
	RQT6549	[For\Asia,\Australia\and\N.Z.]	≥The unit and television are using different video systems.	–
		The SETUP menus and other	[For\Australia\and\N.Z.]
		screens shown on the television	Use a multi-system or PAL television.
		are displayed incorrectly.	[For\Asia]
		Colors appear faded.	Use a multi-system or NTSC television.