Appendix D RPC Troubleshooting Guide Cont’ | HP R-3A, R-2A, R-2 MD01

RPC-SERIES OWNER’S MANUAL

APPENDIX D

APPENDIX D - RPC TROUBLESHOOTING GUIDE (Cont’)

PROBLEM	SYMPTOM	CAUSE	SOLUTION
Cannot access Outlet	“X” in the menu line	Multiple Users	Network user
Control or	for the desired		overrides serial user.
Configuration	operation		Only 1 user in Outlet
			Control or
			Configuration at a
			time. See logged
			users, Page 56.

Network session	No response from	More than 4	Terminate 1 or more
locks up	unit	sessions open	sessions. See logged
			Users, Page 56.

Can’t get out of	Returns to Outlet	Wrong	Type MENU
Outlet Control	Control Menu	command

Device not working	No power, dead		Call BayTech
			Applications
			Engineers.

Need to download			www.baytechdcd.com
manual from web site			Go to Product
			Manuals; scroll to
			“JUMP HERE FOR
			MANUALS.” Select
			desired manual.

70

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HP R-3A, R-2A, R-2 MD01, R-2 RDR manual Appendix D RPC Troubleshooting Guide Cont’

Contents

BayTech Manual Publication #U140E125-03 July RPC-2 RDR RPC-3 RPC-3A RPC-5Page Page Page Page ADD User Delete User Change Password Vii 230 VAC, 50/60 Hz, 10 Amp Introduction to the Remote Power Control Switch RPC115 VAC, 50/60 Hz, 15 Amp Operation RPC Series Quick StartRPC-2 and RPC-2A Quick Start Or for the RPC-2A RPC Series Quick Start RPC-2 and RPC-2A RPC-2 RDR RPC-2 MD01 and RPC-2 RDR Quick Start Operation Change Password Configuration Network port Remote access usingRPC-3, RPC-3A and RPC-5 Quick Start Manage Users Deletion of the admin user is prohibitedOutlet Control 8. Default is no outlets selected Change Password Default password is cr disabledChange Outlet List Logout Reset UnitUnit Status Unpacking InstallationPreparing the Installation Site Power Circuit Breaker Power ON/OFF StatePower UP Sequence RJ-45 Cables and Adapters Cabling RPC RJ-45 control port uses the following signals Computer/Terminal Adapter Crossed 8-pin Modular Cable RPC-2 and RPC-2A Detailed Operation Configuration RPC’s main menu allows the user to Controlling Receptacles Detailed Operation and Configuration Select #1, Change Password, and press Enter New Password Key at the Enter Request prompt To return to the RPC prompt, press any Enable/Disable Confirmation From the configuration menu, select #3Switch, the RPC responds with the option to Change the current status. Default is Using the EIA-232 Local AccessRPC-2 MD01 and RPC-2 RDR Serial Connection Remote Access Using Modem Connections RPC’s main menu allows you to Responding Y for yes turns On Outlet If prompted, enter password. The following main menu appears Outlet RPC Config RPC Outlet Enter Request RPC-3 and RPC-3A and RPC-5 Remote Access Using EIA-232Using Network Port Connection Operation Detailed Operation and Configuration And/or password have been enabled, you If this is not an initial setup and usernamePassword. When a successful username And/or password has been entered, the main To On in the status menu Responding Y for yes turns On OutletObserve the status of Outlet 3 has changed Outlet users have been added, they too will If this is not an initial setup and optionalShow in the User Management Menu, along With the option to delete users Delete user Add User Default password is cr Enter new password = 8 characters To change outlet access, enter numbers of outlets. If Admin user only via the serial port or Configuration can be performed bySelect #3, Configuration. The following Network port. From the RPC Main Menu Default Subnet Mask is 0.0.0.0. If you fail Access Default Unit ID is RPC-3 Outlet Operation Configuration Menu Disable Outlet Status Display? Y/N Outlet 1, Outlet 2, Outlet 3 . . . Outlet Unique set-up.Default outlet names areName Outlets To return to the configuration menu, press any key Unit status provides vital information about Status. In the event of problems withRPC unit system status, network Interface, logged user status, and outlet System Status Enter the number of the session to terminate RPC responds Changes Reset the unit to load new configuration Status Technical Support RPC Series Unit Model RPC Series Unit Serial Number Equipment SetupOutlet OUTLET3 Outlet Instructions for Repackaging and Shipping Call BayTech to get a Return Authorization NumberREPACKAGING, Shipping and Returning to the Factory FCC Requirements for the RPC-2 MD01 and RDR FCC Radio Frequency Interface Statement FCC Radio Frequency Interface Statement Appendix a Specifications Specifications Robotic Modems Modem Command SummaryAppendix B Rockwell Chip SET Modems Save modem’s configuration in non-volatile memory Indication Interpretation Diagnostic LED IndicationsAppendix C Appendix D RPC Troubleshooting GuideProblem Symptom Cause Solution Appendix D RPC Troubleshooting Guide Cont’ Appendix D RPC Troubleshooting Guide Cont’ RPC-2 Appendix E- Drawings RPC-2A RPC-2 MD01 RPC-2 RDR RPC-3 RPC-3A RPC3/3A/5 Ethernet Board RPC-5 Index Shipping