APPENDIX D
APPENDIX D - RPC TROUBLESHOOTING GUIDE (Cont’)PROBLEM | SYMPTOM | CAUSE | SOLUTION |
Cannot access Outlet | “X” in the menu line | Multiple Users | Network user |
Control or | for the desired |
| overrides serial user. |
Configuration | operation |
| Only 1 user in Outlet |
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| Control or |
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| Configuration at a |
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| time. See logged |
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| users, Page 56. |
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Network session | No response from | More than 4 | Terminate 1 or more |
locks up | unit | sessions open | sessions. See logged |
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| Users, Page 56. |
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Can’t get out of | Returns to Outlet | Wrong | Type MENU |
Outlet Control | Control Menu | command |
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Device not working | No power, dead |
| Call BayTech |
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| Applications |
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| Engineers. |
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Need to download |
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| www.baytechdcd.com |
manual from web site |
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| Go to Product |
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| Manuals; scroll to |
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| “JUMP HERE FOR |
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| MANUALS.” Select |
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| desired manual. |
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