User Guide

Applications

Delete an application

If your email account uses a BlackBerry Enterprise Server, your organization might not permit you to delete some applications. For more information, contact your administrator.

1.On the Home screen or in a folder, highlight an application icon.

2.Press the key > Delete.

View the size of an application database

1.On the home screen or in a folder, click the Options icon.

2.Click Device > Device and Status Information.

3.Press the key > Database Sizes.

Troubleshooting: Applications

I can't add, update, or return to the previous version of an app

If your email account uses a BlackBerry Enterprise Server, your organization might not permit you to add or update smartphone apps. For more information, contact your administrator.

Try the following actions:

Verify that your BlackBerry smartphone is connected to the wireless network.

Verify that your smartphone has enough storage space to add or update the app.

I deleted an app that I want back

If you delete an app that you downloaded, you might be able to restore the app to your BlackBerry smartphone. Try one of the following:

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Blackberry BLACKBERRY 9981 Troubleshooting Applications, Delete an application, View the size of an application database