User Guide
Published 2012-09-27 SWD-20120927112645891
Contents
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Remove the battery door
Quick Help
Getting started Your smartphone
Insert the SIM card
Insert the media card and battery
Smart tags
Wi-Fi calling
New in BlackBerry
BlackBerry Tag
Public warning messages
Mobile Hotspot mode
Voice enabled search
Parental Controls
NFC technology
Bluetooth enhancements
Home screen customization
Compass application
Related information
About switching BlackBerry smartphones
Visit the Setup application
About BlackBerry ID
Important keys
Right convenience key
Flashing LED color descriptions
Application icons
Setup
Power and lock
Icons
Messages
Instant messaging
Applications
Social networking and mobile purchasing
Media
Personal organizer
Files
Home screen icons
BlackBerry Device Software update
Sounds and alerts
Games
Message inbox icons
Calendar icons
Battery power level icons
Typing icons
Phone icons
Home screen at a glance
Your Home screen
Camera icons
Video camera
Show, hide, or find an application icon
Use a picture as your smartphone wallpaper
Add a shortcut to your home screen or Favorites panel
Show or hide a home screen panel
Set the number of icons that appear on the home screen
Change where apps that you download appear
Move an application icon
Change themes
Smartphone model
Feature availability
Change what happens when you type on the Home screen
Add a message that appears when your smartphone is locked
Wireless service plan and wireless service provider
Wireless network
Region
Set up an email address
Popular topics
Find more information
Add or change your email signature
About downloading apps with the BlackBerry App World
Transfer files to and from your smartphone
Press the key Copy All To Contacts
About using your smartphone as a tethered modem
Copy contacts from your SIM card to your contact list
Change your ring tone, notifiers, reminders, or alerts
View a location on a map
Lock or unlock your smartphone
Click Change Sounds and Alerts Sounds for Selected Profile
Turn on or turn off airplane mode
Popular tips
Tips Finding apps
Key Mark Prior
Tips Managing indicators
Click Device Application Management. If the app is
Key Mark Read
Tips Doing things quickly
Tips Updating your software
Tips Extending battery life
Battery Saving Mode when battery power level is low
Key Mark as Favorite
Key Memory Use
Click the Options icon Device Software Updates
Icon. Click Change Sounds and Alerts
Delete Original Text
Click Security Password
Tips Keeping your information safe
Click Security Encryption
Shortcuts Phone
Shortcuts Typing with the physical keyboard
Key Phone Ring Tones
Audio and video files
Shortcuts Media
Camera and video camera
Common troubleshooting
Cant make or receive calls
Pictures
Im not receiving messages
Cant send messages
Forget my smartphone password
Screen turns off
Email messages arent reconciling over the wireless network
Organizer data isnt synchronizing over the wireless network
Cant pair with a Bluetooth enabled device
Media player screen closes
User Guide
Tips Doing things quickly
Tips and shortcuts
Tips Extending battery life
Key Show All
Tips Finding apps
Key Memory Use
Tips Freeing space to optimize your smartphones performance
Tips Updating your software
Tips Keeping your information safe
Key Options Message Display and Actions
Tips Managing indicators
Application Management
Shortcuts Phone
Shortcuts Messages
A message
Your message inbox
Shortcuts Files and attachments
Move around your message inbox
A spreadsheet
A presentation
Shortcuts Typing with the physical keyboard
Shortcuts Media
Shortcuts Browser
Shortcuts Search
On a webpage
Move around a webpage
Shortcuts Calendar
Shortcuts Maps
Cant use a shortcut
Troubleshooting Shortcuts
How to Phone
Phone
Phone at a glance Phone icons
Answer or end a call
Phone basics
Find your phone number
Make a call
Change your ring tone, notifiers, reminders, or alerts
Answer a second call
Place a call on hold
Dial using numbers or letters
Switch applications during a call
Mute a call
Make an emergency call
About using a headset
About emergency calls and Emergency Callback Mode
Emergency calls
Improve sound quality during a call
Volume
Adjust the volume
Change the default volume for calls
Change the contact that is assigned to a speed dial key
Set up speed dial for a contact
Speed dial
Call waiting, call forwarding, and call blocking
Press the key Options Call Forwarding
About call forwarding
Start or stop forwarding calls
Add, change, or delete a call forwarding number
Block or stop blocking calls
Change the call blocking password
Fixed dialing and smart dialing
About call blocking
Press the key Options FDN Phone List
Turn on fixed dialing
Add, change, or delete a contact in your fixed dialing list
About smart dialing
About conference calls
Set the default country code and area code
Conference calls
Set options for dialing extensions
Disconnect a contact from a conference call
Make a conference call
Create a phone number link for a conference call
Speak privately with a contact during a conference call
Send a call log
Call logs
Leave a conference call
About call logs
About multiple phone numbers
Multiple phone numbers
Add, change, or delete call log notes
View or hide call logs in the Messages application
Switch the active phone number
Phone options
Turn on or turn off dialing from the lock screen
Change how you answer or end calls with the holster
Hide or display your phone number when you make calls
Press the key Options In-call Settings
Turn off the prompt that appears before you delete items
About TTY support
Reset a call timer
Press the key Status Last Call or Total Calls Clear Timer
Change how you answer calls with a headset
Set up your voice mail
Set up automatic dialing for voice mail access
Voice mail
Troubleshooting Phone
Some features arent available on my smartphone
Check your voice mail
Feature availability
Cant change the number of times that my smartphone rings
Click Device Advanced System Settings SIM Card
Cant check my voice mail
Cant block calls
Cant make calls using a voice command
My headset makes calls instead of my smartphone
Press the key Edit SIM Phone Number
Change the options for voice prompts
Voice commands
How to Voice commands
Perform an action using a voice command
Change the language for voice commands
Available voice commands
Troubleshooting Voice commands
Turn off choice lists for voice commands
Click Typing and Language Language
User Guide
How to Messages application
Messages
Messages at a glance Search for messages
Press the key Options Message Display and Actions
Hide filed and sent messages from the Messages application
Show or hide messages from the Messages application
View or hide call logs in the Messages application
Hide the new or unread message indicator
Change how you group email messages
Click Display Message Categorization
Set how long your smartphone stores messages
Turn off the delete message or read message prompt
Change options for spell check
Set up an email address
Reconcile email over the wireless network manually
Change options for your personal email account
Press the key Options Email Account Management
Compose and send an email
Check spelling
Save a message
Blind carbon copy a contact
Attach a contact card to a message
Attach a file to an email
Delete the original text from a reply message
Viewing and replying to email View saved messages
View an address instead of a display name
Reply to or forward an email or PIN message
Press the key Options Email Preferences
Change options for Html email
Organizing your email inbox Delete a message
Mark a message as read or unread
File an email
Add, change, or remove a flag
Filter email by sender or subject
Add, move, rename, or delete an email folder
Create an email filter
Email Setup
View filed messages
Email filters About email filters
Option Description
Options for email filters
Change, prioritize, or delete an email filter
Turn on an email filter
Turn on or turn off wireless email reconciliation
Press the key Options Email Reconciliation
Press the key Purge Deleted Items
Clear the Save Copy In Sent Folder checkbox
Stop forwarding email to your smartphone
Change the Delete On field to Mailbox & Handheld
Clear the Send Email to Handheld checkbox
View Google Mail messages with a specific label
Google Mail About Google Mail on your smartphone
Add or remove a Google Mail star
Apply or remove a Google Mail label
Move archived Google Mail messages to your message inbox
Create or delete a Google Mail label
Preview more of grouped email messages
Archive a Google Mail message or conversation
Press the key Compose Text Message
Text messages
About text messages
Compose and send a text message
Add an appointment to your calendar from a text message
Reply to or forward a text message
Key Clear Conversation
Delete the history from a text message
Cell broadcasting About cell broadcasting
Turn on cell broadcasting
Rename a cell broadcast channel
Click Device Advanced System Settings Cell Broadcasting
Public warning systems
Stop receiving messages from a cell broadcast channel
Find your PIN
PIN messages
Unsubscribe from public warning messages
About PIN messages
Change the display color of PIN messages
Create a link for a PIN
Save a file or an attachment
How to Attachments About files and attachments
Attachments
Open a file or an attachment
View properties for a file
Send a file
Open a link in a file or an attachment
Set font options for a file or an attachment
Add to Contacts Update Contact
Contact cards About contact cards
Save a contact card from a message
Security options for messages
Question mark appears on a slide
Block incoming messages
Click Security Firewall
Reset a blocked message counter
Press the Reset Count or Reset All Counts
Add a contact to your allowed sender list
About signing and encrypting messages
Click Retrieve Certificate or Retrieve PGP Key
Click Add To Key Store
Attachment indicators in S/MIME and PGP protected messages
Mime and PGP protected message status
Encryption status indicators
Click Security S/MIME or PGP
Mime and PGP protected message options
About message classifications
Click Device Advanced System Settings Default Services
Press the key Change Security Level
Change the size of S/MIME or PGP indicators in messages
Cant open an attachment in an encrypted message
Troubleshooting S/MIME and PGP protected messages
Encrypt a message using IBM Lotus Notes native encryption
Troubleshooting Messages application
Some messages no longer appear on my smartphone
Number of new or unread messages is different than I expect
Related information Feature availability
Email messages arent reconciling over the wireless network
Troubleshooting Email
Email filters arent working correctly
Troubleshooting Text messages
Html email messages dont appear correctly
Some email folders appear dimmed
Im not receiving text messages
Cant turn on cell broadcasting
Cant attach a file to a text message
How to Files
Files and attachments
File basics
Search for a file that is saved on your smartphone
Send a file
Managing files and attachments
Copy, move, rename, or delete a file
Hide a file or folder
View the table of contents in a document
View a hidden file or folder
View tracked changes in a document
Set display options for a spreadsheet
View the content of a cell
Move around a spreadsheet
Change the size of a column
Save a slide
Switch presentation views
Switch slides
Rotate or zoom in to or out from a slide
Troubleshooting Files
Skipped content bar appears in a document
Question mark appears on a slide
Play a media file
How to Media
Media
Media file basics
Improve sound quality for media files
Amplify the volume using the audio boost feature
Change the Close Media Player When Inactive field
Turn on or turn off audio and video shortcuts
Turn on or turn off media card support
Sort media files
About transferring and synchronizing files
Transfer files to and from your smartphone
Supported audio and video file formats and extensions
Receive a media file using Bluetooth technology
Supported picture file extensions
Song , Playlist , Album , or All Songs
Music
Shuffle or repeat songs
Create a standard or an automatic playlist
Rename or delete a playlist
Videos
Add the song that is playing to a playlist
Move or delete a song in a playlist
Keep backlighting on when you play a video
Video camera
Display closed captions in videos
Turn on or turn off auto focus
Change the video camera scene mode
Record a video
Turn on or turn off video lighting
Camera at a glance
Camera
Reduce blurriness in the videos that you take
Change the location for storing videos that you take
Change the flash setting for pictures that you take
Take a picture
Press the Right Convenience key
Turn off digital zoom for the camera
Change the camera scene mode
Change the size of pictures that you take
Geotag pictures that you take
Change the location for storing pictures that you take
Change the Warn when pictures remaining drops to field
Reduce blurriness in the pictures that you take
Change the review duration of the pictures that you take
Zoom, pan, or rotate a picture
Pictures
View pictures in list view or thumbnail view
Save a picture from a text message or a webpage
View pictures as a slide show
Change your slide show options
Record a voice note
Troubleshooting Media
Voice notes
Create a picture folder
Cant open media files
Cant save media files
Receive an error message after I rotate a picture
Flash or video light dims or turns off
Some pictures that I take are blurry
My smartphone isnt using the correct ring tone or wallpaper
About ring tones, sounds, and alerts
How to Ring tones, sounds, and alerts
Ring tones, sounds, and alerts
Icons for sound and alert profiles
Add or delete a custom sound profile
Silence your smartphone
Add or delete a contact alert
Change alarm notification options
Click Accessibility
Turn on or turn off event sounds
Troubleshooting Ring tones, sounds, and alerts
How to Browser
Browser
Browser at a glance
Zoom in to or out from a webpage
Open, close, or switch between tabs
Browser basics
Browsing the Internet Browse the Internet
Return to the browser home
Search for text in a message, in a file, or on a webpage
View your browser history
Move back, move forward, or refresh a webpage
Close the browser
Play a media file on a webpage
Open, play, or download a file from a webpage
About bookmarks for webpages
Browser bookmarks
Send a web address, link, or picture
Send a link or picture from a webpage
Add, rename, or delete a bookmark folder for webpages
Change or delete a bookmark for a webpage
Send a bookmark for a webpage
Move a bookmark for a webpage
Change the font size for text on webpages
Change your default search engine
Browser options
Change your browser home page or start
Stop blocking pop-ups on webpages
Web Content section, change the Default text encoding field
Add a search engine from a website
Set the character encoding for all webpages
Closing Browser on Escape checkbox
Delete browser history
Delete browsing information
Turn off cookies in the browser
About TLS
Browser security
Turn off JavaScript support
Turn on geolocation in the browser
Click Security Advanced Security Settings TLS
Manage browser security
To Allow Weak
Add a trusted content server
Browser push
About browser push
Turn off browser push
Click Device Advanced System Settings Browser Push
RSS feeds
Browser push options
Add an RSS feed from the browser
Tips Browser
Turn on browser shortcuts
Shortcuts Browser
177
No browser is available on my smartphone
Troubleshooting Browser
Cant open a new tab
Cannot play a song or video on a web
About backing up and restoring smartphone data
How to Calendar
Calendar
Synchronizing calendar
Manage data synchronization conflicts
Synchronize organizer data over the wireless network
Select the Wireless Synchronization checkbox
About synchronization conflicts
Schedule a meeting or an appointment
Switch calendar views
Calendar basics
Go to a specific date in the calendar
Set an alarm in the calendar
Switch calendars
Meetings
Check availability of meeting participants
Delete an appointment, meeting, or alarm
View your calendar when responding to a meeting
Respond to a meeting invitation
Click Invite Attendee, Change Attendee, or Remove Attendee
Change the list of participants for a meeting
Forward a meeting invitation
Delegate a meeting invitation
Change options for multiple calendars
Calendar options
Change how the calendar is displayed
Change options for reminders
Show tasks in the calendar
Change the default calendar
Conference call meetings
Change how long your smartphone stores calendar entries
Example
Create a conference call meeting from your smartphone
Create a conference call meeting from your computer
Enter a conference call meeting
Press the key Options Conference Calling
Tips Calendar
Calendar shortcuts
Save your conference call information
Cant enter a conference call with the Join Now option
Troubleshooting Calendar
Cant set some fields when scheduling appointments
Cant schedule appointments that span multiple days
Enter a conference call meeting
How to Contacts
Contacts
Contact basics
Click Add Pause or Add Wait
Create a custom contact field
Add a pause or a wait to a phone number
Change or delete a contact
Key Delete All
Change or delete a SIM card contact
Search for a contact
Save
Select Picture
Add a contact picture for caller ID
Change or delete a contact picture
About categories
Synchronizing contacts
Categorize a contact, task, or memo
Create a category for contacts, tasks, or memos
Synchronize organizer data over the wireless network
Personal distribution lists
Create a personal distribution list
Change or delete a personal distribution list
About multiple contact lists
Change the default contact list
Multiple contact lists
Contact list options
Change how contact names appear in Remote Lookup results
Change the display options for contacts
View the number of contacts stored on your smartphone
Sort contacts or tasks
Contact list field data isnt appearing on my computer
Troubleshooting Contacts
My contact pictures keep changing
Display a second time zone on the clock
How to Clock
Clock
Set the date and time
Change the clock face
Turn on the alarm
Silence the alarm
Set options for bedside clock mode
Turn on bedside clock mode
Use the timer
Change timer notification options
Use the stopwatch
Time on my smartphone isnt correct
Troubleshooting Clock
Change or delete a task or memo
Tasks and memos
Create a task or memo
Send a task or memo
Change the status of a task
Hide completed tasks
Show tasks in the calendar
Synchronize organizer data over the wireless network
Synchronizing tasks and memos
About synchronization and reconciliation
About backing up and restoring smartphone data
About synchronization conflicts
Manage data synchronization conflicts
About categories
Categorize a contact, task, or memo
Create a category for contacts, tasks, or memos
Turn off the prompt that appears before you delete items
Typing basics
How to Typing
Typing
Typing icons
About typing input methods
Type a symbol
Typing input methods
Highlight, cut, copy, or paste text
Find more information about typing in other languages
Type text using the predictive input method
Turn on or turn off trackpad sounds
Change your typing style
Click Typing and Language Touchscreen Sensitivity
Set the trackpad sensitivity
Set the touch screen sensitivity
Set the cursor speed
Stop adding items automatically to the custom dictionary
Custom dictionary
Word substitution
Add, change, or delete a word in the custom dictionary
Turn off word substitution
Undo a word substitution change
Create a word substitution entry
Change or delete a word substitution entry
Spelling checker
Change options for checking spelling
Click Typing and Language Spell Check
Troubleshooting Typing
Cant check spelling
Have no Advanced Style Options
Assign an application to a convenience key
How to Keyboard
Change the default currency symbol
Keyboard
Turn on key tones
No application opens when I press a Convenience key
Troubleshooting Keyboard
Add a language to your smartphone
How to Language
Language
About typing input languages
Shortcut Keys field to Shift-Space
Use a shortcut for switching typing input languages
Change an input or display language
Keys field to Alt-Enter
Troubleshooting Language
Some characters dont appear correctly on my smartphone
Cant find a display language on my smartphone
Set options for backlighting
How to Screen display
Screen display
Use a picture as your smartphone wallpaper
About organizing application icons
Organizing applications on the Home screen
Add, rename, or delete a folder on the home screen
Add a message that appears when your smartphone is locked
Turn off pop-up menus
Turn on flashing LED notification for wireless coverage
Use grayscale or reverse contrast for the screen display
Themes
About themes
My display changed
Troubleshooting Screen display
No application opens when I press a Convenience key
Pop-up menu appears when I touch the screen
Set the touch screen sensitivity
Turn off location aiding or location data
How to GPS technology
Click Device Location Settings
GPS technology
Set the GPS receiver that you use to track your movement
Prevent others from tracking your location
Get your GPS location
Cant use GPS technology
Troubleshooting GPS technology
View location on a map from the compass
How to Compass
Compass
About the compass
Calibrate the compass manually
Change options for the compass
Im not receiving an accurate reading from the compass
Get directions
How to Maps
Maps
Map basics
Zoom in to or out from a map
View an address on a map using a link
Send a location
Copy a location
View your favorite locations on a map
Map favorites
Pan a map
Add a location to your list of favorites
Promotions and coupons
Delete a location from your list of favorites
Find promotions near you
View more promotion details
Personalize Maps
Change the units of measure for maps
View a coupon or a Groupon offer
Change the Backlight Timeout When Battery Level field
Change the font settings for maps
Keep backlighting on when you track your movement
Click Set Global Map Services
Troubleshooting Maps
How to Applications
Applications
About multitasking
Click Device Application Management
Require your smartphone password before adding an app
Close an app so that it is not running in the background
View properties for an application
Deleted an app that I want back
Troubleshooting Applications
Delete an application
View the size of an application database
Error message and cause Possible solution
Error messages BlackBerry Device Software
250
Click Install update Related information
How to BlackBerry ID
BlackBerry ID
Create a BlackBerry ID
Change your BlackBerry ID information
About updating the BlackBerry Device Software
How to BlackBerry Device Software
Update the BlackBerry Device Software
BlackBerry Device Software
Key View Result Downgrade
Click Device Software Updates
Troubleshooting BlackBerry Device Software
My smartphone responds slowly or freezes
How to Mobile network
Manage Connections
Mobile network
Roaming About roaming and international roaming
Turn on or turn off airplane mode
Switch wireless networks manually
Turn on or turn off data service or set roaming options
Click Networks and Connections Mobile Network
Highlight a wireless network Press the key Delete 261
Change the connection speed for the wireless network
Turn on flashing LED notification for wireless coverage
Change the order of preferred networks
Indicator Description
Wireless coverage indicators
Cant connect to the mobile network
Troubleshooting Mobile network
Error messages Data service unavailable Description
Possible solutions
How to Wi-Fi technology
Wi-Fi technology
Click Wi-Fi Network
Connect to a Wi-Fi network
Connect to a Wi-Fi network using Wi-Fi Protected Setup
Connect to a Wi-Fi network manually
Click Wi-Fi Network Saved Wi-Fi Networks
Turn on or turn off the prompt that appears for hotspots
Click Save and Connect Related information
Ssid
Options for saved Wi-Fi networks Common options
WEP options
WPA/WPA2 Personal options
WPA/WPA2 Enterprise options
Wi-Fi diagnostic reports Submit a Wi-Fi diagnostic report
Install a root certificate on your smartphone
Wi-Fi calling About Wi-Fi calling
Change your Wi-Fi calling preferences
Connection permissions for third-party applications
Set options for Wi-Fi diagnostic reports
About using Wi-Fi with VPN and software tokens
Cant connect to a Wi-Fi network
Troubleshooting Wi-Fi technology
My smartphone drops calls made using Wi-Fi calling
About Mobile Hotspot mode
Mobile Hotspot mode
How to Mobile Hotspot mode
Mobile Hotspot mode basics
Mobile Hotspot mode options
Stop connected devices from exchanging data
View information about your mobile hotspot
Click Networks and Connections Mobile Hotspot Connections
About using Bluetooth technology in Mobile Hotspot mode
Change your mobile hotspot name
View information about a connected device
Cant connect multiple devices to my mobile hotspot
Troubleshooting Mobile Hotspot mode
Submit a Mobile Hotspot diagnostic report
Cant use my smartphone as a mobile hotspot
Turn on or turn off Bluetooth technology
Bluetooth technology
How to Bluetooth technology
About Bluetooth
Click Networks and Connections Bluetooth Connections
Switch to a paired Bluetooth enabled device during a call
Share contacts with a paired Bluetooth enabled car kit
Send a file
Make your smartphone discoverable
Send contact cards using Bluetooth technology
Rename or delete a paired Bluetooth enabled device
Press the key Send Contact Card Send Using Bluetooth
Bluetooth profiles
Bluetooth technology options
Wireless Bypass
Turn off a Bluetooth profile
Change the Contacts Transfer field
Change the pairing name for your BlackBerry smartphone
Turn off or turn on the Bluetooth connection notification
Restrict outgoing calls
Turn off automatic reconnection to Bluetooth enabled devices
Turn off the prompt that appears when connecting or pairing
Troubleshooting Bluetooth technology
My list of paired Bluetooth devices doesnt appear
Clear the Connect on Power Up checkbox
Cant send or receive files
Cant type a passkey on a Bluetooth enabled device
Cannot find files sent to me over a Bluetooth connection
Lose my connection with a Bluetooth enabled car kit
Cant share contacts with a paired Bluetooth enabled device
Turn on or turn off NFC technology
How to NFC technology
NFC technology
About NFC technology
Send a webpage using BlackBerry Tag
Pair with a Bluetooth enabled device using BlackBerry Tag
Send a file using BlackBerry Tag
Send contact cards using BlackBerry Tag
Create a smart tag
Smart tags
About smart tags
View, save, or delete a smart tag
Save a QR code as a smart tag
Share a smart tag
Change a smart tag
Display a smart tag as a QR code
View your list of favorite smart tags
Copy Bluetooth pairing information to a writeable smart tag
Play a sound alert when NFC technology makes a connection
NFC technology options
Click Networks and Connections Near Field Communication
Troubleshooting NFC technology
NFC doesnt appear on the Manage Connections screen
My smartphone doesnt respond to NFC technology
297
About the media server
How to Media server
Share media files using the media server
Media server
Click Preferences Edit
Click Access Control
Change the display name of the media server
Click Preferences
Smart accessories
About the Smart Accessories application
Set up a new dock
Click Device Smart Accessories
Change a dock profile
Delete a saved dock profile
How to Power and battery
Power and battery
Insert the media card and battery
Turn off your smartphone
Reset your smartphone
Check the battery power level
Set your smartphone to turn on and turn off automatically
Click Device Application Resource Monitor
About battery saving mode
Turn on or turn off battery saving mode
Turn on or turn off Application Resource Monitor
My battery life is shorter than I expected
Troubleshooting Power and battery
Supported media cards
How to Storage space and media cards
Storage space and media cards
About media cards
Insert the SIM card
Turn on or turn off USB mass storage mode
Click Device Storage Press the key Enable USB Mass Storage
Turn on or turn off media card support
Restore smartphone data from your media card
Back up smartphone data to your media card
Click Continue
About compression
Format your media card or built-in media storage
Turn on encryption
About file encryption
Click Device Storage Related information
Troubleshooting Storage space and media cards
View the amount of storage space used by media files
My smartphone doesnt recognize my media card
Application storage on my smartphone is low
Search for an item
How to Search
Search for an item using voice enabled search
Search
Change the language for voice enabled search
Change search options
Click Device Search
Field Description
Message search criteria
Do more with your message search results
View, change, or delete a saved search
Search for text in a message, in a file, or on a webpage
Troubleshooting Search
Dont get any voice enabled search results
Search for a contact
320
How to Security
Security
Security basics
Restoring your data
Set or change your smartphone password
Lock or unlock your smartphone
Set a limit for smartphone password attempts
Parental Controls
About Parental Controls
Turn on Parental Controls
Turn off Parental Controls
Change Parental Controls
Set a limit for password attempts in the Password Keeper
Password Keeper
About the Password Keeper
Change the Password Keeper password
Generate a random password
Copy a password
Prevent password copying
Hide or show passwords in the Password Keeper
Encryption
About encrypting data and files on your smartphone
Turn on encryption
Click Regenerate Encryption Key
Set encryption strength
Generate an encryption key
Click Security Security Status Information
Protect your SIM card with a PIN code
Memory cleaning
About memory cleaning
SIM card
Turn on memory cleaning
Create a shortcut for the memory cleaning application
Click Security Advanced Security Settings Memory Cleaning
About the trust status of certificates and PGP keys
Certificates and PGP keys
About certificates and certificate enrollment
About PGP keys
Click Security PGP
Download a certificate from a certification authority
Download a personal PGP key from the PGP Universal Server
Click Add To Key Store Related information
View one type of certificate or PGP key
Import certificates or PGP keys from a media card
Send or delete a certificate or PGP key
View details for a certificate or PGP key
View the certificate chain for a certificate
Click Security Advanced Security Settings Certificates
Status indicators for certification authority profiles
Change the trust status of a certificate or PGP key
Press the key Fetch Status or Fetch Chain Status
Revoke a certificate or PGP key
Certificate revocation reasons
PGP key revocation reasons
Press the key Associate Addresses
Add an email address to a certificate
Click Security PGP Press the key Clear Universal Cache
Certificate servers
Clear the PGP data cache
Add or delete a certificate server
Send connection information for a certificate server
Connection options for LDAP-enabled servers
Change connection information for a certificate server
Connection options for Ocsp and CRL servers
Press the key Email Server or PIN Server
Change the key store password
Key store
About the key store
Change when your smartphone deletes the key store password
Turn off automatic backup and restore of key store data
Click Security Advanced Security Settings Key Stores
Change the refresh rate for certificate revocation lists
About using a smart card with your smartphone
Clear the Allow Key Store Backup/Restore checkbox
Smart cards
Turn on two-factor authentication
Import a certificate from a smart card
Select the Lock On Card Removal checkbox
Clear the Smart Password Entry checkbox
About smart password entry
Turn off smart password entry
Prerequisites Using authentication certificates
Store the passphrase for your smart card on your smartphone
Use a certificate to authenticate your smart card
About VPN profiles
VPN settings
View IT policy rules that are set for your smartphone
Verify security software manually
Permissions
Reset connection permissions for third-party applications
Third-party application control
Set permissions for a third-party application
Turn off a prompt for a third-party application connection
Turn on safe mode
Press the key Apply Defaults to All
Click Device Advanced System Settings TCP IP
Application Management
Interaction permissions for third-party applications
Data permissions for third-party applications
Troubleshooting Security
Cant unlock my smartphone using my smart card
Forgot the PIN for Parental Controls
Click Device Advanced System Settings Service Book
Service books and diagnostic reports
Run, view, send, or delete a diagnostic report
Accept, delete, or restore a service book
Cant run or submit a diagnostic report
Set a default recipient for diagnostic reports
Run, view, send, or delete a diagnostic report
Synchronization
How to Synchronization
Reconcile email over the wireless network manually
Turn on or turn off wireless email reconciliation
Manage email reconciliation conflicts
About backing up and restoring smartphone data
Troubleshooting Synchronization
361
Change the display font
Accessibility options
How to Accessibility
Screen accessibility options
Audio and phone accessibility options
Turn on or turn off event sounds
Add or delete a contact alert
Press the key Options Hearing Aid Mode
Hearing aid mode
About hearing aid mode
Turn on hearing aid mode
Available voice commands
Voice dialing Perform an action using a voice command
Click Typing and Input Word Substitution
Typing accessibility options
367
Calculator
Use the calculator
Convert a measurement
Glossary
Root certificate
Tap
Touch
Legal notice
372
User Guide
374
User Guide