Appendix D RPC Troubleshooting Guide Cont’ | HP R-2A, R-2 MD01

RPC-SERIES OWNER’S MANUAL

APPENDIX D

APPENDIX D - RPC TROUBLESHOOTING GUIDE (Cont’)

PROBLEM	SYMPTOM	CAUSE	SOLUTION
PING not echoing	Gets request timeout		Check network
request			connection

Forgot Password	Cannot access unit		Call a BayTech
	past password prompt		Applications
			Engineer

Cannot configure	No access to network	Trying to	Access unit thru
network parameters	parameters	configure thru	serial port
		network port

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HP R-2A, R-2 MD01, R-3A, R-2 RDR manual Appendix D RPC Troubleshooting Guide Cont’

Contents

RPC-2 RDR RPC-3 RPC-3A RPC-5 BayTech Manual Publication #U140E125-03 JulyPage Page Page Page ADD User Delete User Change Password Vii Introduction to the Remote Power Control Switch RPC 115 VAC, 50/60 Hz, 15 Amp230 VAC, 50/60 Hz, 10 Amp RPC Series Quick Start RPC-2 and RPC-2A Quick StartOperation Or for the RPC-2A RPC Series Quick Start RPC-2 and RPC-2A RPC-2 MD01 and RPC-2 RDR Quick Start RPC-2 RDR Operation Configuration Change Password Remote access using RPC-3, RPC-3A and RPC-5 Quick StartNetwork port Deletion of the admin user is prohibited Outlet ControlManage Users Change Outlet Change Password Default password is cr disabled8. Default is no outlets selected List Reset Unit Unit StatusLogout Installation Preparing the Installation SiteUnpacking Power Power ON/OFF State Power UP SequenceCircuit Breaker Cabling RJ-45 Cables and Adapters RPC RJ-45 control port uses the following signals Computer/Terminal Adapter Crossed 8-pin Modular Cable Detailed Operation Configuration RPC-2 and RPC-2A RPC’s main menu allows the user to Controlling Receptacles Detailed Operation and Configuration Select #1, Change Password, and press Enter New Password To return to the RPC prompt, press any Key at the Enter Request prompt Switch, the RPC responds with the option to From the configuration menu, select #3Enable/Disable Confirmation Change the current status. Default is RPC-2 MD01 and RPC-2 RDR Local AccessUsing the EIA-232 Serial Connection Remote Access Using Modem Connections RPC’s main menu allows you to Responding Y for yes turns On Outlet If prompted, enter password. The following main menu appears Outlet RPC Config RPC Outlet Enter Request RPC-3 and RPC-3A and RPC-5 Using Network Using EIA-232Remote Access Port Connection Operation Detailed Operation and Configuration Password. When a successful username If this is not an initial setup and usernameAnd/or password have been enabled, you And/or password has been entered, the main Responding Y for yes turns On Outlet Observe the status of Outlet 3 has changedTo On in the status menu Show in the User Management Menu, along If this is not an initial setup and optionalOutlet users have been added, they too will With the option to delete users Add User Delete user Default password is cr Enter new password = 8 characters To change outlet access, enter numbers of outlets. If Select #3, Configuration. The following Configuration can be performed byAdmin user only via the serial port or Network port. From the RPC Main Menu Default Subnet Mask is 0.0.0.0. If you fail Default Unit ID is RPC-3 Access Outlet Operation Configuration Menu Disable Outlet Status Display? Y/N Unique set-up.Default outlet names are Name OutletsOutlet 1, Outlet 2, Outlet 3 . . . Outlet To return to the configuration menu, press any key RPC unit system status, network Status. In the event of problems withUnit status provides vital information about Interface, logged user status, and outlet System Status Enter the number of the session to terminate RPC responds Reset the unit to load new configuration Changes Status Technical Support Outlet OUTLET3 Equipment SetupRPC Series Unit Model RPC Series Unit Serial Number Outlet Call BayTech to get a Return Authorization Number REPACKAGING, Shipping and Returning to the FactoryInstructions for Repackaging and Shipping FCC Radio Frequency Interface Statement FCC Requirements for the RPC-2 MD01 and RDR FCC Radio Frequency Interface Statement Specifications Appendix a Specifications Modem Command Summary Appendix BRobotic Modems Save modem’s configuration in non-volatile memory Rockwell Chip SET Modems Diagnostic LED Indications Appendix CIndication Interpretation RPC Troubleshooting Guide Problem Symptom Cause SolutionAppendix D Appendix D RPC Troubleshooting Guide Cont’ Appendix D RPC Troubleshooting Guide Cont’ Appendix E- Drawings RPC-2 RPC-2A RPC-2 MD01 RPC-2 RDR RPC-3 RPC-3A RPC3/3A/5 Ethernet Board RPC-5 Index Shipping