RQT7135
16
Troubleshooting guide
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated
in the chart do not solve the problem, see “Product information” on page 18 for assistance.
Power Page
No operation
Specific operation impossible or incorrect
Subtitle
A-B repeat
Picture incorrect
No power.
≥
Insert the AC power supply cord securely into the household AC outlet. 4
The unit is automatically
switched to the standby
mode.
≥
The unit automatically switches to standby after approximately 30 minutes in the stop
mode if you set “Auto Power Off” in the SETUP menu. Turn the power back to ON.
≥
The Sleep timer functioned.
13
7
No response when any
buttons pressed.
≥
The unit may not be operating properly due to lightning, static electricity or some other
external factor.
Turn the unit off and then back to ON. Alternatively, turn the unit off,
disconnect the AC power supply cord, and then reconnect it.
≥
Condensation has formed: Wait 1 to 2 hours for it to evaporate.
–
–
No response when remote
control buttons pressed.
≥
Check that the batteries are installed correctly.
≥
The batteries are depleted: Replace them with new ones.
≥
Point the remote control at the remote control sensor and operate.
4
4
5
No picture or sound.
≥
Check the video or audio connection.
≥
Check the power or input setting of the connected equipment.
4, 14
–
You have forgotten your
ratings password.
Reset all the settings to Factory
Preset.
≥
While stopped, press and hold [D] and [
;
] on the unit and then also press
and hold [
<
] on the unit until “Initialized” disappears from the television. Turn the unit
off and on again. All settings will return to the default values.
–
It takes time before play
starts. [MP3]
≥
When an MP3 track includes still picture data, it may happen. Even after the track
starts, the correct play time will not be displayed, but this is normal.
–
Programmed items are not
played. [DVD-V]
≥
Some items will not be played even if you programmed them. –
A menu screen appears
during skip or search. [VCD]
≥
This is normal for Video CDs. –
Subtitle position is wrong.
≥
Adjust the position. 6
No subtitles.
≥
Display the subtitles. 6
The subtitles overlap closed
captions recorded on discs.
≥
Clear the subtitles. 6
Point B is automatically
determined.
≥
The end of an item becomes point B when it is reached. –
A-B repeat is automatically
canceled.
≥
A-B repeat is canceled when you press [QUICK REPLAY]. –
Picture distorted.
≥
Ensure that the unit is connected directly to the television, and is not connected
through a video cassette recorder.
4
Picture size doesn’t fit the
screen.
≥
Change “TV Aspect” in the SETUP menu.
≥
Use the television to change the aspect. If your television does not have that function,
change “4:3 Aspect” in the Display menu.
≥
Change the Zoom setting.
12
11
6
SETUP menus or other
screen displayed incorrectly
or colors appear faded.
≥
The unit and television are using different video systems.
[The\Middle\East,\South\Africa,\Russia,\Australia\and\N.Z.]
Use a multi-system or PAL television.
[Other\areas]
Use a multi-system or NTSC television.
–
Menu not displayed
correctly.
≥
Restore the zoom ratio to a1.00.
≥
Set the subtitle position to 0.
≥
Set “4:3 Aspect” in the Display menu to “Normal”.
6
6
11
Ghosting or horizontal line
streaking.
≥
This may be caused as a result of the film or video recording quality, or editing
method. You may be able to correct this by selecting “480I” from the picture menu.
11

Troubleshooting guide

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