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Troubleshooting

Problem

Cause and Remedy

Motor Noises

•It sounds and feels like the massage heads are straining to get over wrinkles in the cloth.

•There is operational noise of kneading or tapping actions.

•There is a creaking noise when the massage heads are in operation.

•There is a rattling sound when the massage heads move up or down.

•The belt can be heard rotating.

•The motor groans when it comes under load.

•There is a strange sound when the massage heads move in and out.

•There is a noise when I sit down.

•There is a noise when the comfort cushion moves over the armrest when the seat is reclining.

•There is a rubbing sound produced by the massage heads rubbing on the seat fabric.

•There is a noise of discharging air.

•There is operational noise when applying air pressure.

•The legrest rattles.

•There is a humming sound from the pump.

•There is operational noise of valves under the seat.

•There is an unstable sound when air escapes during the leg stretch.

These sounds are perfectly normal and will not have any effect on the operation of the unit.

The massage heads stop during operation.

(All the displays and buttons on the controller will flash and then turn off.)

If excessive force is applied to the massage heads during operation, in the interests of safety the massage heads may stop moving. If all markings and buttons on the controller start to flash, which is extremely unusual, turn off the power switch, wait for approximately 10 seconds and then turn the power switch on again.

If the massage heads stop again, position yourself so that your back is not completely in contact with the backrest. [Caution should be exercised particularly when used by persons weighing 221 lbs (100 kg) or more.]

It is not possible to recline the unit.

The legrest cannot be raised or lowered.

(All the displays and buttons on the controller will flash and then turn off.)

If the unit encounters an obstacle or if excessive force is exerted on it during operation, in the interests of safety the unit will come to a stop.

When all displays and buttons are flashing and the backrest or the legrest has stopped, turn off the power of the unit once, turn “on” the power again after approximately 10 seconds, and then operate the unit.

The massage heads do not come up to the shoulder or neck.

If your head does not contact with the pillow or your back does not contact with the backrest, the shoulder position may be detected as lower than the actual position during the body scanning. Sit on the seat in the deepest position and put your head on

the pillow, and then repeat the operations again from the start.

(See page 21.)

The height of the left and right massage heads is different.

An alternating tapping method is employed, which means that this phenomenon will naturally occur. There is nothing wrong with the unit.

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Panasonic EP-MA70 specifications Troubleshooting, Problem Cause and Remedy Motor Noises
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EP-MA70 specifications

The Panasonic EP-MA70 is a cutting-edge massage chair that epitomizes comfort, technology, and user-centric design. Its innovative features and advanced technologies make it a standout choice for those seeking a full-body massage experience in the comfort of their own homes.

One of the main highlights of the EP-MA70 is its customized massage capabilities. It is equipped with an advanced roller system that mimics the natural motion of human hands, allowing for various techniques such as kneading, tapping, and shiatsu. This versatility ensures a personalized massage experience tailored to the user's preferences and requirements.

The chair integrates 3D massage technology, which allows the rollers to move not only up and down but also deeper into the back muscles. This depth adjustment enhances the effectiveness of the massage, ensuring that it targets specific muscle groups and provides relief from tension and stress. Users can select from different intensity levels ranging from gentle to deep tissue, catering to a wide array of comfort preferences.

Another remarkable feature of the EP-MA70 is its body scan technology. Utilizing sensors, the chair can detect the user's body shape and size, ensuring that the massage is delivered to the correct areas. This intelligent adaptation enables the chair to provide a truly customized experience, making each session unique to the individual.

The EP-MA70 is also equipped with multiple pre-programmed massage routines. These routines are designed for different needs, whether it's relaxation, muscle recovery, or revitalization after a long day. Each program combines various massage techniques, ensuring versatility in how users can unwind from their daily stressors.

In terms of design, the Panasonic EP-MA70 boasts an aesthetically pleasing and ergonomic structure. The luxurious upholstery provides comfort and is easy to maintain, making it suitable for various interior décors. Additionally, the chair’s compact design does not compromise on functionality while ensuring it fits seamlessly into any living space.

Ultimately, the Panasonic EP-MA70 is not just a massage chair; it is a wellness solution. With its innovative features, advanced technologies, and thoughtful design, it offers users a holistic approach to relaxation and rejuvenation. Whether for everyday stress relief or targeted muscle recovery, the EP-MA70 stands out as a premier choice for anyone looking to invest in their well-being.
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