16
Troubleshooting Section
If your Chain Saw does not operate correctly check the following:
Problem PossibleCause PossibleSolution
Tool will not
start.
Unit will not
charge.
Bar / chain
overheated.
Battery not
installed properly.
Battery not
charged.
Lock-out button not
actuated.
Battery not
inserted into
charger.
Chain too tight.
• Lubrication
needed.
Check battery installation.
Check battery charging
requirements.
Push lock off
button/actuate trigger.
Insert battery into charger
until green LED appears.
Charge up to 9 hours if
battery totally drained.
Refer to “adjusting chain
tension” section.
Refer to “chain oiling”
section.
Chain is loose.
Poor cut
quality.
Chain tension set
incorrectly.
Chain tension set
incorrectly.
Chain needs
replacement.
Refer to “adjusting chain
tension” section.
Refer to “adjusting chain
tension” section.
Note: Excessive tension
leads to excessive wear
and reduction in life of bar
& chain. Lubricate before
each cut.
Refer to “replacing the
chain” section.
Unit runs but
does not cut. • Chain installed
backwards. Refer to sections for
installing and removing
chain.
Oil is not
getting to
chain.
Sawdust / debris is
accumulated under
sprocket cover.
Remove battery, remove
sprocket cover. Clean out
accumulated sawdust / debris.
90560838 ccs818 chain saw.qxd: chainsaw booklet new 2/12/10 10:07 AM Page 16