User Guide

Video chat

Turn off the Accept Calls feature

Don't want to be interrupted by a video chat request? If you turn off the Accept Calls feature, you won't receive notifications of incoming video chat requests, but the notifications will still be recorded in your chat history. If you turn off the Accept

Calls feature, the caller receives a message that you're unavailable. So you don't forget your status, appears in the top-right side of the preview window when the Accept Calls feature is turned off.

1.To turn off the Accept Calls feature, swipe down from the top frame.

2.Set Accept Calls to Off.

Troubleshooting: Video chat

Issue

Possible cause or solution

 

 

I can't start a video chat

Verify that you are connected to a Wi-Fi network or try

 

connecting to a different Wi-Fi network.

 

 

My video chat was dropped

The Wi-Fi signal may have dropped or was too weak. Try

 

connecting to a different Wi-Fi network. You cannot switch

 

Wi-Fi networks during a call.

 

 

I want to improve the video chat quality

You or the person you are having the video chat with may

 

not have a sufficiently strong Wi-Fi signal. Try a different Wi­

 

-Fi network with a stronger connectionWi-Fi or move closer

 

to the wireless access point.

 

 

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Blackberry 2.0.1 manual Turn off the Accept Calls feature, Troubleshooting Video chat, Set Accept Calls to Off