Blackberry 2.0.1 manual Issue, Possible cause or solution, User GuidePrint To Go

User GuidePrint To Go

Issue	Possible cause or solution
	Go. When printing is complete, turn the anti-virus software
	back on.
I upgraded the software on my BlackBerry PlayBook tablet	Go to www.blackberry.com/printtogo and check that you
but I can't print to my tablet.	have the latest desktop software installed on your
	computer.

I installed Print To Go on my computer, but I can't print to my tablet

Try one of the following:

•Check that your tablet and computer are connected to the same Wi-Fi network and that another device is not interrupting the connection.

•If you are logged in to either your computer or tablet using a VPN connection, turn the connection off while you print. When printing is complete, turn your VPN connection back on.

I received a message that says Print To Go can't locate my tablet

Try one of the following:

•Check that your tablet is connected to a Wi-Fi network and that you can use the browser.

•Ensure that you are logged in with the same BlackBerry ID on your computer and tablet.

•Restart your tablet, and try again.

I can't download and install the Print To Go software on a Mac computer

Currently, Print To Go only supports computers running Windows XP or later.

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