Symptom Possible Cause Remedy
The color of the scanned
document is extremely
different from the original
document.
The settings of the computer monitor
are wrong. Adjust the computer monitor settings.
Dark spots or noise appear on
the scanned documents. The scanning glass is dirty. Clean the scanning glass. (page 48)
There is noise or wave
patterns (moire pattern) on
the scanned image.
The scanning resolution settings,
combined with patterns within the
scanned image, may cause this
problem.
Change the scanning resolution, and
perform scanning again.
When you scan short
documents, the sound made
by paper being ejected will be
higher than usual.
If the length of a document is less than
about 148 mm, feeding speed control
will be activated for exiting
documents; this is normal behavior.
—
If you still experience problems after following these suggestions, please contact our Technical Support
Department at 1-800-726-2797 for further assistance (U.S.A. only).
58 Operating Manual
Appendix