Frequently Asked Questions
99
For Fax Advantage assistance, call 1-800-435-7329.
LYou may have used paper with a cotton
and/or fiber content that is over 20%, such as
letterhead or resume paper. We recommend
smooth paper such as Hammermill Jet Print
for clearer printing.
I cannot receive documents by pressing *
**
*#9
on the handset.
LYou must set the remote fax activation to on
(feature #41, page 90) beforehand.
LPress *#9 firmly. A single beep will be
heard.
LThe memory is full of received documents
due to a lack of recording paper or a
recording paper jam. Install paper or clear the
jammed paper.
The other party complains that they cannot
send a document.
LThe memory is full of received documents
due to a lack of recording paper or a
recording paper jam. Install paper (page 18)
or clear the jammed paper (page 103).
Receiving mode
I cannot select the desired receiving mode.
LIf you want to set TAD/FAX or FAX ONLY
mode:
select the desired mode using feature #77
(page 92), and
press {
{{
{AUTO ANSWER}
}}
} repeatedly until
the desired mode is displayed.
LIf you want to set TEL mode:
press {
{{
{AUTO ANSWER}
}}
} repeatedly until
TEL mode is displayed.
The other party complains that they cannot
send a document.
LThe unit is not in TAD/FAX or FAX ONLY
mode. Select the desired mode using feature
#77 and press {
{{
{AUTO ANSWER}
}}
} repeatedly
until TAD/FAX or FAX ONLY mode is
displayed.
Copying
The unit does not make a copy.
LYou cannot make a copy during
programming. Make the copy after
programming or stop programming.
LYou cannot make a copy during telephone
conversation.
A black line, a white line or smudge appears
on the copied document.
LThe glass or rollers are dirty. Clean them
(page 108).
The copied image is distorted.
LThe thermal head is dirty. Clean it
(page 109).
The printing quality is poor.
Note:
Please do not reuse the ink film!
Please use genuine Panasonic replacement
film. Refer to page 10 for further details.
LSome paper has instructions recommending
which side to print on. Try turning the paper
over.
LYou may have used paper with a cotton
and/or fiber content that is over 20%, such as
letterhead or resume paper. We recommend
smooth paper such as Hammermill Jet Print
for clearer printing.

ABC

Original Copy