27
Useful Information
Useful Information
Troubleshooting
If you still have difficulties after following the
instructions in this section, disconnect the
AC adaptor and turn off the handset, then
reconnect the AC adaptor and turn on the
handset.
0w4 is flashing.
LThe handset is not registered to the base
unit. Register it (page 23).
LThe handset is too far from the base unit.
Move closer.
LThe AC adaptor is not connected. Check
the connections.
I cannot make or receive calls.
LThe AC adaptor or telephone line cord is
not connected. Check the connections.
LIf you are using a splitter to connect the
unit, remove the splitter and connect the
unit to the wall socket directly. If the unit
operates properly, check the splitter.
LDisconnect the base unit from the
telephone line and connect the line to a
known working telephone. If the working
telephone operates properly, contact our
service personnel to have the unit
repaired. If the working telephone does
not operate properly, contact your service
provider.
LThe call bar feature is turned on. Turn it off
(page 18).
LYou dialled a call restricted number (page
21).
LThe key lock feature is on. Turn it off
(page 9).
The unit does not ring.
LThe ringer volume is turned off. Adjust the
handset ringer volume (page 16) and the
base unit ringer volume (page 20).
The handset display is blank.
LThe handset is not turned on. Turn the
power on (page 7).
The handset will not turn on.
LMake sure that the batteries are installed
correctly (page 6).
LFully charge the batteries (page 6).
LClean the charge contacts and charge
again (page 6).
The battery should be charging but the
battery icon does not change.
LClean the charge contacts and charge
again (page 6).
LThe AC adaptor is disconnected. Plug in
the AC adaptor.
A busy tone is heard when {C} is
pressed.
LThe handset is too far from the base unit.
Move closer and try again.
LAnother handset is on an outside call.
Wait for the other user to complete the
call.
Static, sound cuts in/out, fades.
Interference from other electrical units.
LLocate the handset and the base unit
away from other electrical appliances.
LMove closer to the base unit.
The handset stops working while being
used.
LDisconnect the AC adaptor and turn off
the handset. Connect the AC adaptor, turn
on the handset and try again.
While storing an entry in the phonebook
or assigning a hot key, the handset starts
to ring.
LA call is being received. To answer the
call, press {C}. Programming will be
cancelled. Start again.
Pressing {R} does not display/dial the
last number dialled.
LIf the redialled number was more than 24
digits long, the number will not be
TCD430NZ(E).book Page 27 Tuesday, February 3, 2004 2:02 PM