TG2621AL_2622AL.book Page 38 Monday, February 20, 2006 3:40 PM

Useful Information

Troubleshooting

General use

Problem

Cause/solution

The unit does not work.

LMake sure the battery is installed correctly and fully

 

charged (page 11).

 

LCheck the connections (page 10).

 

LUnplug the base unit’s AC adaptor to reset the unit.

 

Reconnect the adaptor and try again.

 

LThe handset has not been registered to the base unit.

 

Register the handset (page 33).

I cannot hear a dial tone.

LConfirm the telephone line cord is properly connected

 

(page 10).

 

LDisconnect the unit from the telephone line and connect

 

a known working telephone. If the working telephone

 

operates properly, contact our service personnel to

 

have the unit repaired. If the working telephone does

 

not operate properly, contact your telephone company.

 

 

Programmable settings

 

Problem

Cause/solution

While programming, the

LA call is being received. Answer the call and start again

handset starts to ring.

after hanging up.

 

 

Battery recharge

 

 

 

Problem

Cause/solution

I charged the battery fully,

LClean the charge contacts and charge again (page 12).

but 7continues to

LThe battery may need to be replaced with a new one

flash, or 8is

(page 11).

displayed.

 

 

 

The handset display is

LConfirm that the battery is properly installed.

blank.

LFully charge the battery (page 12).

 

 

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Image 38
Panasonic KX-TG2622AL Troubleshooting, General use Problem Cause/solution, Programmable settings Problem Cause/solution