Troubleshooting Your Avaya 1220 IP Deskphone

Table 10: Troubleshooting Virtual Office (Part 3 of 4)

Displayed

Probable cause

Action

message

 

 

 

 

 

Permission

Incorrect User ID

Enter correct User ID.

Denied (3)

entered.

 

 

 

 

 

Remote IP Deskphone

Notify system

 

has no Station Control

administrator.

 

Password.

 

 

 

 

Permission

Incorrect User ID

Enter correct User ID.

Denied (4)

entered.

 

 

 

 

 

Attempt to log on to a

Go to an

 

remote

Avaya 1220 IP Deskph

 

Avaya 1220 IP Deskph

one or an Avaya 2050

 

one or an Avaya 2050

IP Softphone and try

 

IP Softphone from an

again, or consult your

 

Avaya 1140E

local system

 

IP Deskphone (some

administrator.

 

restrictions apply).

 

 

 

 

Permission

Incorrect User ID

Enter correct User ID.

Denied (6)

entered.

 

 

 

 

 

Incorrect Station

Select Retry, and try

 

Control Password

again with the correct

 

entered.

Station Control

 

 

Password.

 

 

 

Server

Network problem.

Notify system

Unreachable (1)

 

administrator if the

 

 

problem persists.

 

 

 

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Avaya 1220 manual Troubleshooting Virtual Office Part 3