Avaya 1220 manual Using the Callers List

Operating your Avaya 1220 IP Deskphone

•“Using the Personal Directory” on page 99

•“Using Predial” on page 99

•“Using AutoDial” on page 100

•“Using Ring Again” on page 102

•“Using Last Number Redial” on page 103

•“Using Speed Call” on page 104

•“Using System Speed Call” on page 105

•“Using HotLine” on page 105

•“Using Intercom Calling” on page 106

Using the Callers List

The Callers List logs all incoming calls. The Callers List can store up to 100 entries. When the list is full, the oldest entry is overwritten. Use the Callers List to review missed calls and make a call if required. The Callers List contains the following components:

•the caller’s last and first name (if available)

•the DN of the caller

•the time and date of the call

•the number of times the caller called

Note: If the caller name is not defined, then only the telephone number is displayed.

Callers List entries are sorted on call arrival time.

The format of names in the Callers List depends on the configuration of Preferred Name Match. The Calling Party Name Display (CPND) appears according to the configuration settings on your phone if Preferred Name Match is active on your phone. If Preferred Name Match is off, the CPND appears according to the system configuration.

To access the Callers List, press the Directory key, and select Callers List. If password control is enabled, you must enter your SCPW at the prompt.

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