Avaya 1220 IP Deskphone User Guide
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Contents
Advanced features
Troubleshooting Your Avaya 1220 IP Deskphone
Contents
Revision history
October
June
May
March
February
January
December
Welcome
On page 9 shows the Avaya 1220 IP Deskphone key labels
Feature overview
On page 12 shows the Avaya 1220 IP Deskphone
Avaya 1220 IP Deskphone
Regulatory and safety information
Jurisdiction Standard Description
EMC compliance for various jurisdictions Part 2
Other
EMC compliance
Safety standards
Other
Connecting Power
Connecting to the Local Area Network
DenAn regulatory notice for Japan
Operation
Location
Regulatory and safety information
Getting technical support from the Avaya Web site
Customer service
Navigation
Customer service
Before you begin
Using your Avaya 1220 IP Deskphone
Getting started
Avaya 1220 IP Deskphone controls
Using your Avaya 1220 IP Deskphone
Using your Avaya 1220 IP Deskphone
Press the Applications key to access
Using your Avaya 1220 IP Deskphone
Press the Services key programmable
Avaya 1220 IP Deskphone display
Call features and Flexible Feature Codes
License notification
Audio and text message broadcast
Installing your Avaya 1220 IP Deskphone
Connections on the Avaya 1220 IP Deskphone
Connecting the handset
Attaching the foot stand optional
Connecting the headset optional
Connecting the power optional
Connecting the LAN Ethernet cable
Connecting the PC Ethernet cable
Wall-mounting Avaya 1220 IP Deskphone optional
Basic features
Password Admin
Virtual Office Login
Telephone Options
Telephone Options
Telephone Options menu
Adjusting volume
Options menu
Adjusting the display screen contrast
Contrast adjustment
Selecting a language
Configuring a headset
Telephone Options menu
Selecting date and time format
Accessing display diagnostics
Diagnostics
Selecting a local dialpad tone
Telephone Options , and select Local
Viewing Avaya 1220 IP Deskphone information
Set Info
Performing diagnostics
ServicesDiagnostics
Configuring Call Log Options
Configuring the Callers List log
Configuring New Call Indication
New call indication Off New call indication On
Configuring Preferred Name Match
Log Options
Configuring the Area Codes
Preferred name match On Preferred name match Off
Telephone Options , and select Call
Telephone Options , and select Call
Selecting a ring type
Enabling or disabling Call Timer
Enabling OnHook Default Path
Changing feature key labels
Hook default path
Handsfree Enabled Headset Enabled
Feature Key label
Configuring the name display format
Configuring Live Dialpad
Display Format
First name, last name Last name, first name
Telephone Options , and select Live
Number, name default Name, number
Configuring Caller ID display order
Configuring Normal mode indication
Off
Advanced features
Electronic Lock
Personal Directory
Local Tools
Managing your Station Control Password
Assigning an Scpw
Turning Password Protection on or off
Dialpad on
Enable Password Protection Disable Password Protection
Locking your Avaya 1220 IP Deskphone
Unlocking your Avaya 1220 IP Deskphone
Dial the Electronic Lock Deactivate FFC
Customizing the Personal Directory
Adding an entry
Editing an entry
Deleting an entry
Copying an entry
Searching for an entry
Configuring the Local Tools menu
Key Function
Enter key
Preferences
Contrast
Language
Language
Wired Headset
Using Virtual Office
Local Diagnostics
Network Configuration
Lock Menu
IP Deskphones Can I log on to IP Deskphone?
Logging on to Virtual Office
Virtual soft key Avaya 1220 IP Deskphone
Using Virtual Office on your remote Avaya 1220 IP Deskphone
Using Virtual Office on your office Avaya 1220 IP Deskphone
Automatic log out from Virtual Office
Emergency calls on your Remote Avaya 1220 IP Deskphone
Logging off Virtual Office
Using the telephone dialpad
Using the soft keys
Operating your Avaya 1220 IP Deskphone
Entering and editing text
Making a call
Soft key Description
Using the Callers List
Dialing an entry
Deleting an entry
Using the Redial List
Deleting the entire Callers List
Dialing an entry
Using Off-hook dialing
Deleting the entire Redial List
Using On-hook dialing
Headset key
Using Handsfree dialing
Terminating a handsfree call
Switching from handsfree to handset mode
Switching from handset mode to handsfree
Using a headset
Muting a handsfree call
Searching for a specific number
Using the Corporate Directory
Switching from handsfree to headset
Making a call using the Corporate Directory
Using the Personal Directory
Using Predial
Making a call
Directory
Editing a Predial number
Using AutoDial
Using AutoDial to make a call
Storing an AutoDial number
Displaying an AutoDial number
Using Ring Again
Enter the Ring Again Activate Flexible Feature Code
Activating Ring Again
Calling a Ring Again party after notification
Press the Ring Again Deactivate FFC
Using Last Number Redial
Deactivating Ring Again before notification
Storing a Speed Call number
Using Speed Call
Making a call using Speed Call
Using System Speed Call
Using HotLine
Press the System Speed Call
Controller SScCtl soft key
Using Intercom Calling
Making an intercom call
Managing calls while not on a call
Using Automatic Answerback
Answering a call
Using Call Pickup
Activating Automatic Answerback
Deactivating Automatic Answerback
Answering a call in your own call pickup group
Answering a call in another call pickup group
Enter the Pickup Directory Number
Using Call Hold
Managing calls during a call
Using Call Waiting
Placing a call on hold
Retrieving a call on hold
Answering an call during another call
Transferring a call to a third party
Transferring a call
Returning to the original call
Using Timed Reminder Recall
Transferring a call using Timed Reminder Recall
Using Attendant Recall
Parking a call on a DN Not System Park DN or own DN
Using Call Park
Parking a call on the System Park DN
Parking a call using the Spre code or FFC
Retrieving a parked call
Recording a Calling Party Caller Number
Transfer on
Displaying call details
Using Call Forward
Managing calls while away from your desk
Activating Call Forward
Deactivating Call Forward
Using Internal Call Forward
Reinstating a Call Forward number
Forwarding internal calls only
Call Forward Activate FFC
Using Remote Call Forward
Deactivating Internal Call Forward
Reinstating Internal Call Forward number
Activating Remote Call Forward
Deactivating Remote Call Forward
After you hear the dial tone, dial your DN Press the # key
Managing multiparty calls
Using Call Join
Setting up a Conference Call
Goodbye key
Corporate Directory or Personal
Directory , Redial List , and Callers List
Viewing active conferees
Using Conferee Selectable Display
Disconnecting a conferee
Using Group Call
Calling group members
Conference Count Display returns an
Call FFC
Answering a group call
Ending a group call
Using Make Set Busy
Managing calls while busy at work
Call Deflect
Activating Make Set Busy
Call deflect
Configuring Automatic Wake-Up
Hotel applications
Entering Automatic Wake-Up call
Dial the Automatic Wake-Up Request FFC
Cancelling Automatic Wake-Up call
Dial the Automatic Wake-Up Quit FFC
Activating Message Registration
Verifying Automatic Wake-Up call
Reading meters
Dial the Automatic Wake-Up Verify FFC
Changing meter
Entering cleaning status
Using Maid Identification
Resetting a meter to zero
136
Using Room Status
Displaying room status
Changing the status of a room
Using Radio
Paging Features
Using Call Page Connect to make an announcement
Dial the Radio Paging Access FFC
Using Automatic Preselection Meet-Me
Using Automatic Post-selection
Answering a Radio
Dial the Radio Page Answer FFC. You hear the paging tone
Call Override Features
Using Voice Call
Making a voice call
Responding to a voice call
Overriding a busy signal
Using Forced Camp-on feature
Using Forced Camp-on
Answering a call camped-on to your extension
Using Enhanced Override
Using AutoDial Transfer
Using Centrex Services
Using Centrex or Exchange Line Switchhook Flash
Tracing with the Call Trace key
Miscellaneous call features
Tracing calls
Using Call Trace without a Call Trace key
Charging a call or charging a forced call
Charging a call in progress
Dial the Call Detail Recording FFC
Charging a transferred call to an account
Charging a conference call to an account
Transfer soft key
Charge Press the Charge soft key
Using External Server Applications
Using the Buzz signal
Using Privacy Release
Using Record On Demand key
Using Save key
155
Troubleshooting Your Avaya 1220 IP Deskphone
Virtual Office
Troubleshooting Virtual Office Part 2
Troubleshooting Virtual Office Part 3
Flexible Feature Codes
Voud
Flexible Feature Codes Part 2
Keys and descriptions
Basic features
Avaya 1200 Series Expansion Module
LCD Expansion Module 12-key self-labeling
Key or components Description
Avaya 1200 Series Expansion Module 164
Feature operation
Quick Reference
166
Services and Telephone Options menus
Services menu
Quick Reference 168
Third party terms
Public Domain Notice
GNU
171
172
173
174
175
176
OpenSSL
178
179
Zlib
Curl
Copyright and Permission Notice
Libpng
183
Kernrandom
ConvertUTF
Wchar functions
Libjpeg
188
Terms you should know
190
LCD
192
SIP
194
195
Terms you should know 196
Index
198
199
200