Operating your Avaya 1220 IP Deskphone
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Placing a call on hold

Use the following procedure to place a call on hold.

Retrieving a call on hold

Use the following procedure to retrieve a call on hold.
Using Call Waiting
The Call Waiting feature produces a tone to alert you to an incoming call
when you are already on a call. Call Waiting also places the current call
on hold while you answer the new call.

Answering an call during another call

Use the following procedure to answer a call during another call.
1. Press the Hold key.
The LCD indicator flashes beside the
line on hold.
Note: Enabling Automatic Hold
automatically places the active call on
hold when you answer the second call.
or
1. Press the Hold key to place an active
call on hold. Press the Hold key again or
the press flashing line (DN) key to return
to the caller on hold.
1. Upon receiving a call, press the Hold
key to place the current call on hold.
Note: Enabling Automatic Hold
automatically puts the active call on hold
when you answer the second call.
(Hold)
(Hold)
(Hold)