Avaya 1220 manual Using Call Waiting, Placing a call on hold, Retrieving a call on hold

Operating your Avaya 1220 IP Deskphone

Placing a call on hold

Use the following procedure to place a call on hold.

	1. Press the Hold key.
(Hold)	The LCD indicator flashes beside the
	line on hold.

Note: Enabling Automatic Hold automatically places the active call on hold when you answer the second call.

Retrieving a call on hold

Use the following procedure to retrieve a call on hold.

(Hold) or

1.Press the Hold key to place an active call on hold. Press the Hold key again or the press flashing line (DN) key to return to the caller on hold.

Using Call Waiting

The Call Waiting feature produces a tone to alert you to an incoming call when you are already on a call. Call Waiting also places the current call on hold while you answer the new call.

Answering an call during another call

Use the following procedure to answer a call during another call.

1.Upon receiving a call, press the Hold key to place the current call on hold.

(Hold)

Note: Enabling Automatic Hold automatically puts the active call on hold when you answer the second call.

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