Operating your Avaya 1220 IP Deskphone

Using Centrex Services

You can use a few Centrex services from your IP Deskphone. Contact your system administrator to determine if the following features are available:

“Using Centrex or Exchange Line Switchhook Flash” on page 146

“Using AutoDial Transfer” on page 146

Using Centrex or Exchange Line Switchhook Flash

Use the Centrex or Exchange Line Switchhook Flash feature during an active call to use Call Transfer or Three-Way Calling.

CentrexSHF

(Goodbye)

1.During a call, press the CentrexSHF key.

You hear a special dial tone.

2.Dial the codes for your custom Centrex feature.

3.Press the Goodbye key to end the call.

Using AutoDial Transfer

Use the AutoDial Transfer feature to transmit digits to the Central Office after a Trunk Switchhook Flash. You must be on a Central Office/ Exchange (CO) trunk call from, or connected to, a CO that offers Centrex or exchange line-type features.

CentrexSHF

 

1. Press the CentrexSHF key, and wait for

 

 

an interrupted dial tone.

 

 

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Avaya 1220 manual Using Centrex Services, Using Centrex or Exchange Line Switchhook Flash, Using AutoDial Transfer